Sales Accounts Customer Development Manager
Ryder System, Inc., Spokane, WA, United States
Position Overview
Customer Development Manager – Responsible for managing assigned accounts in the Business Unit, developing customer interest in Ryder services (Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services, Dedicated Contract Carriage) using the Ryder Sales Process. Territory: Western Washington and Alaska. Office Location: Spokane WA. Hours: First Shift, Monday‑Friday.
Responsibilities
Maintain regular and consistent contact with customers to meet requirements; develop sales penetration plans; segment account base for growth and risk.
Present Ryder services and capabilities; develop relationships with all customer buying influences; develop a complete understanding of customer business, goals and objectives.
Work with RIL to develop opportunities for application of services; serve as facilitator between customer and Ryder departments or vendors.
Ensure contracted services are delivered; orchestrate productive relationships; maintain appropriate customer contact; manage satisfaction; conduct scheduled reviews; monitor CSI results.
Anticipate problems through continuous dialogue; provide operational performance information; learn customer operations.
Training and improvement of sales skills, industry knowledge and personal growth needs.
Additional Responsibilities
Perform other duties as assigned.
Skills and Abilities
Problem solving skills; strong verbal and written communication; effective interpersonal skills.
Ability to analyze and interpret financial data; leverage customer financial data to determine needs.
Work in diverse geographic and demographic environments; guide, engage, and impart knowledge to others.
Mentor new sales employees; work independently and as part of a team; hold full accountability.
Flexible, self‑driven, excellent time management; multitasking; highly organized and detail oriented.
Qualifications
Bachelor’s degree required in Business, Marketing, Transportation, or equivalent experience.
Five or more years of consecutive sales and customer relationship management experience in prior sales responsibilities.
Compensation Base Salary: $74,000 per year. Lucrative uncapped commission potential with average commissions: Year One $20,000 – $35,000; Year Two $45,000 – $85,000.
Benefits Full‑time positions receive comprehensive health and welfare benefits – medical, prescription, dental, vision, life insurance, disability insurance; paid time off for vacation, illness, bereavement, family, parental leave; tax‑advantaged 401(k) retirement plan.
Equal Opportunity Employer Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability.
Security Notice for Applicants Ryder will communicate only from a @ryder.com email address and will never conduct an interview online through chat, messaging apps, or questionnaire. During an interview, Ryder will never ask for payment or banking details or solicit personal information outside of the formal submitted application via www.ryder.com/careers.
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Responsibilities
Maintain regular and consistent contact with customers to meet requirements; develop sales penetration plans; segment account base for growth and risk.
Present Ryder services and capabilities; develop relationships with all customer buying influences; develop a complete understanding of customer business, goals and objectives.
Work with RIL to develop opportunities for application of services; serve as facilitator between customer and Ryder departments or vendors.
Ensure contracted services are delivered; orchestrate productive relationships; maintain appropriate customer contact; manage satisfaction; conduct scheduled reviews; monitor CSI results.
Anticipate problems through continuous dialogue; provide operational performance information; learn customer operations.
Training and improvement of sales skills, industry knowledge and personal growth needs.
Additional Responsibilities
Perform other duties as assigned.
Skills and Abilities
Problem solving skills; strong verbal and written communication; effective interpersonal skills.
Ability to analyze and interpret financial data; leverage customer financial data to determine needs.
Work in diverse geographic and demographic environments; guide, engage, and impart knowledge to others.
Mentor new sales employees; work independently and as part of a team; hold full accountability.
Flexible, self‑driven, excellent time management; multitasking; highly organized and detail oriented.
Qualifications
Bachelor’s degree required in Business, Marketing, Transportation, or equivalent experience.
Five or more years of consecutive sales and customer relationship management experience in prior sales responsibilities.
Compensation Base Salary: $74,000 per year. Lucrative uncapped commission potential with average commissions: Year One $20,000 – $35,000; Year Two $45,000 – $85,000.
Benefits Full‑time positions receive comprehensive health and welfare benefits – medical, prescription, dental, vision, life insurance, disability insurance; paid time off for vacation, illness, bereavement, family, parental leave; tax‑advantaged 401(k) retirement plan.
Equal Opportunity Employer Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability.
Security Notice for Applicants Ryder will communicate only from a @ryder.com email address and will never conduct an interview online through chat, messaging apps, or questionnaire. During an interview, Ryder will never ask for payment or banking details or solicit personal information outside of the formal submitted application via www.ryder.com/careers.
#J-18808-Ljbffr