Remote Chat Support Agent
Western Security Bakersfield, Charlotte, NC, United States
Job Summary:
Provides customer support through live chat by answering questions, resolving issues, and guiding users.
Responsibilities:
Respond to customer inquiries via chat in real time
Troubleshoot basic issues and provide solutions
Document interactions in CRM systems
Escalate complex problems
Requirements:
Strong typing and communication skills
Basic computer knowledge
Ability to multitask
Preferred qualifications:
Legally authorized to work in the United States 21+ years or older
Legally authorized to work in the United States 21+ years or older