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Tax Associate: Flexible Hours & Client Growth

H&R Block, Panama City, FL, United States


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Tax Associate

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H&R Block .

About H&R Block At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also pride ourselves on a high‑performing, connected culture where everyone feels they belong.

We’re committed to continuous improvement through our Block Next transformation plan, focusing on innovation, client experience, and growth.

What a Typical Day Looks Like Joining H&R Block as a Tax Associate means you’ll have the support of a dedicated team and the freedom and flexibility to manage your life while earning extra.

Responsibilities

Conduct tax interviews with clients face‑to‑face and via virtual tools (video, phone, chat, email).

Prepare complete and accurate tax returns.

Generate business growth, increase client retention, and offer additional products and services.

Provide clients with IRS support.

Support office priorities through teamwork and collaboration.

Grow your tax expertise.

Required Qualifications

Bachelor’s degree in accounting or related field.

Previous experience in a customer service or retail environment.

Experience working in a fast‑paced, supportive environment.

Ability to work a minimum of 25‑35 hours weekly throughout tax season and up to 40 hours during peak weeks.

Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.

Experience working in a fast‑paced environment.

Comfort working with virtual tools – video, phone, and chat.

Ability to effectively communicate in person, via phone, and in writing.

Must meet all other IRS and applicable state requirements.

High school diploma/equivalent or higher.

Benefits

Employee Assistance Program with Health Advocate.

Wellbeing program, BetterYou.

Neurodiversity and caregiver support available.

Various discounts on everyday items and services.

Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

Other benefits with eligibility requirements.

Benefits information can be viewed online and includes additional offers.

Equal Opportunity Employer H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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