Retail Sales Associate Part Time
PetSmart Store Support Group, Inc., Willis, TX, United States
PetSmart’s Retail Sales Associate – Part Time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values and strategy. This role also shares responsibility for store cleanliness, maintenance, pet safety standards and the direct care of pets within the store.
Essential Responsibilities
Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
Greets pet parents and answers their questions throughout the store.
Prepares online orders for pick‑up in store and ensures a smooth, positive pick‑up experience.
Responsible for the pet healthcare of store‑owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket and fish aquariums).
Maintains total store cleanliness standards.
Supports the store with weekly price changes and monthly promotional pricing.
Stages and sorts new product to match sales floor planners.
Faces, fills and recovers products to meet sales floor standards.
Recommends, informs and sells merchandise, services and live pets.
Administers store‑owned pet medications as directed by a veterinarian.
Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
Ensures a safe environment for associates, pets and pet parents.
Responsible for taking immediate action when a sick or injured pet is identified in the store; transports to the vet as needed.
Assists and works in various areas throughout the store (including services) as required; other duties may be assigned.
Participates in the culture of belonging and recognition.
Follows all company policies and procedures.
Qualifications
Strong written and verbal communication skills.
Flexibility in schedule; able to work evenings, weekends and holidays as needed.
Ability to react under pressure and maintain composure.
Essential Physical Demands and Work Environment
Require standing, walking, climbing a ladder, and using hands to handle, feel, hold, write, etc.; frequently reaching with hands and arms: stooping, kneeling, crouching, talking and hearing. Specific vision abilities include depth perception.
Must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
May be exposed to moving mechanical parts, a wet environment with abundant pet hair, moderate to high noise levels, and live animals.
Do what you love Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom, you’ll create moments that matter. We cherish diversity and the unique perspectives of our associates.
PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).
For applicants in our Waterloo, San Francisco, or Los Angeles locations: pursuant to the Waterloo and San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records in a manner consistent with the law.
In accordance with the Affordable Care Act (ACA), part‑time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
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Essential Responsibilities
Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
Greets pet parents and answers their questions throughout the store.
Prepares online orders for pick‑up in store and ensures a smooth, positive pick‑up experience.
Responsible for the pet healthcare of store‑owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket and fish aquariums).
Maintains total store cleanliness standards.
Supports the store with weekly price changes and monthly promotional pricing.
Stages and sorts new product to match sales floor planners.
Faces, fills and recovers products to meet sales floor standards.
Recommends, informs and sells merchandise, services and live pets.
Administers store‑owned pet medications as directed by a veterinarian.
Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
Ensures a safe environment for associates, pets and pet parents.
Responsible for taking immediate action when a sick or injured pet is identified in the store; transports to the vet as needed.
Assists and works in various areas throughout the store (including services) as required; other duties may be assigned.
Participates in the culture of belonging and recognition.
Follows all company policies and procedures.
Qualifications
Strong written and verbal communication skills.
Flexibility in schedule; able to work evenings, weekends and holidays as needed.
Ability to react under pressure and maintain composure.
Essential Physical Demands and Work Environment
Require standing, walking, climbing a ladder, and using hands to handle, feel, hold, write, etc.; frequently reaching with hands and arms: stooping, kneeling, crouching, talking and hearing. Specific vision abilities include depth perception.
Must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
May be exposed to moving mechanical parts, a wet environment with abundant pet hair, moderate to high noise levels, and live animals.
Do what you love Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom, you’ll create moments that matter. We cherish diversity and the unique perspectives of our associates.
PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).
For applicants in our Waterloo, San Francisco, or Los Angeles locations: pursuant to the Waterloo and San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records in a manner consistent with the law.
In accordance with the Affordable Care Act (ACA), part‑time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
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