Financial Aid Specialist
HCA Healthcare, Louisville, KY, United States
Position Overview
The Financial Aid Specialist plays a critical role in ensuring Galen students receive accurate, timely financial aid so they can stay focused on their nursing education. In this role, you’ll work within a specialized track — verification, withdrawal processing, or aid packaging — while collaborating closely with campus Student Financial Services teams across the college. This is detail‑intensive, compliance‑driven work that matters directly to students’ ability to enroll and persist. If you’re organized, accurate, and comfortable working through complex federal aid processes, this role is a strong fit. What You’ll Do
Depending on your area of assignment, your primary responsibilities will fall into one or more of the following tracks. Verification
Review and process ISIRs, perform ISIR corrections, and conduct verification reviews for students across all campuses. Communicate with campus Student Financial Services staff regarding missing or additional documentation needed to complete verification. Withdrawal Processing
Perform withdrawal calculations in accordance with federal guidelines and document all related work thoroughly in the system of record. Aid Packaging
Package Title IV financial aid for new students and process repackaging for continuing students. Communicate with campus SFS staff and verification specialists to resolve outstanding items that prevent packaging from being completed. Across all tracks
Maintain thorough documentation of all work performed on student accounts, including workflows, tasks, activities, and document uploads in the system of record. Assign additional documents to student accounts as needed. Assist with other financial aid functions as needed and attend training, workshops, and seminars to stay current on federal aid regulations. What We’re Looking For
Experience in financial aid, higher education administration, or a related field preferred. Familiarity with federal financial aid programs and systems including NSLDS, COD, and CPS a plus. Associate’s or Bachelor’s degree preferred — relevant professional experience will be considered in lieu of a degree. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Strong attention to detail and time‑management skills with the ability to balance multiple priorities accurately. Clear communicator who works well across teams and campus locations. Must have no history of federal student loan default and must be eligible to access all required Department of Education systems and websites. Benefits
We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits; life and disability coverage; flexible spending accounts; supplemental health protection plans (accident, critical illness, hospital indemnity); auto and home insurance; identity theft protection; legal counseling; long‑term care coverage; moving assistance; pet insurance, and more. Free counseling services and resources for emotional, physical, and financial well‑being. 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family‑building benefits with Progyny and adoption assistance. Referral services for children, elders, and pet care, home and auto repair, event planning, and more. Consumer discounts through Abenity. Retirement readiness, rollover assistance services, and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away from Work program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income. Note: Eligibility for benefits may vary by location.
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The Financial Aid Specialist plays a critical role in ensuring Galen students receive accurate, timely financial aid so they can stay focused on their nursing education. In this role, you’ll work within a specialized track — verification, withdrawal processing, or aid packaging — while collaborating closely with campus Student Financial Services teams across the college. This is detail‑intensive, compliance‑driven work that matters directly to students’ ability to enroll and persist. If you’re organized, accurate, and comfortable working through complex federal aid processes, this role is a strong fit. What You’ll Do
Depending on your area of assignment, your primary responsibilities will fall into one or more of the following tracks. Verification
Review and process ISIRs, perform ISIR corrections, and conduct verification reviews for students across all campuses. Communicate with campus Student Financial Services staff regarding missing or additional documentation needed to complete verification. Withdrawal Processing
Perform withdrawal calculations in accordance with federal guidelines and document all related work thoroughly in the system of record. Aid Packaging
Package Title IV financial aid for new students and process repackaging for continuing students. Communicate with campus SFS staff and verification specialists to resolve outstanding items that prevent packaging from being completed. Across all tracks
Maintain thorough documentation of all work performed on student accounts, including workflows, tasks, activities, and document uploads in the system of record. Assign additional documents to student accounts as needed. Assist with other financial aid functions as needed and attend training, workshops, and seminars to stay current on federal aid regulations. What We’re Looking For
Experience in financial aid, higher education administration, or a related field preferred. Familiarity with federal financial aid programs and systems including NSLDS, COD, and CPS a plus. Associate’s or Bachelor’s degree preferred — relevant professional experience will be considered in lieu of a degree. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Strong attention to detail and time‑management skills with the ability to balance multiple priorities accurately. Clear communicator who works well across teams and campus locations. Must have no history of federal student loan default and must be eligible to access all required Department of Education systems and websites. Benefits
We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits; life and disability coverage; flexible spending accounts; supplemental health protection plans (accident, critical illness, hospital indemnity); auto and home insurance; identity theft protection; legal counseling; long‑term care coverage; moving assistance; pet insurance, and more. Free counseling services and resources for emotional, physical, and financial well‑being. 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family‑building benefits with Progyny and adoption assistance. Referral services for children, elders, and pet care, home and auto repair, event planning, and more. Consumer discounts through Abenity. Retirement readiness, rollover assistance services, and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away from Work program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income. Note: Eligibility for benefits may vary by location.
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