Cafe Retail Sales Associate - Rockshop
Hard Rock International, California, MO, United States
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Hard Rock Hotel & Casino Tejontime type:
Part timeposted on:
Posted Todayjob requisition id:
R2858Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.
To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Retail Sales Associate is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician.**Essential Job Functions:*** Greets guests, answers the phone, and answers questions accurately and politely.* Makes proficient sales transactions using a point-of-sale system; handles cash and other forms of payment; maintains proper cash drawer balances.* Directs guests to different areas of the property.* Demonstrates impeccable product knowledge by determining guests’ needs through actively engaging in conversations with them and informing guests of product features and benefits.* Uses proven suggestive selling techniques (ie. Related items, higher-quality items, transitional phrases).* Maintains a clean and organized store; maintains proper product stock levels through retail pulls and inventories.* Displaying Retail product through Hard Rock’s visual display standards.* Performs opening, closing, and side duties including but not limited to; cleaning glass, polishing brass, sweeping and vacuuming, folding products, etc.* Assures the complete satisfaction of each and every guest by creating memorable experiences.* Attend and participate in meetings, completing follow-up as assigned.* Perform work regularly and predictably.* Responsible for cleaning and sanitizing work and public spaces.* Other duties as assigned.This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience.SKILLS* Strong leadership and interpersonal skills* Excellent interpersonal, oral and written communication skills.* Meticulous, organized and accurate* Extreme confidentiality.* Familiarity with a variety of computer systems and applications.* Be flexible to work varying shifts and time schedules as needed.* Communicate effectively with all levels of employees and guests.* Manage multiple details and tasks concurrently in a changing environment.* Able to work effectively in a team environment.* Analyze and think about how possible solutions impact on the entire operation.PHYSICAL DEMANDS* Ability to stand and sit for extended periods of time.* Ability to walk distances.* Ability to lift 30 to 40 lbs.* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. #J-18808-Ljbffr
Hard Rock Hotel & Casino Tejontime type:
Part timeposted on:
Posted Todayjob requisition id:
R2858Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.
To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Retail Sales Associate is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician.**Essential Job Functions:*** Greets guests, answers the phone, and answers questions accurately and politely.* Makes proficient sales transactions using a point-of-sale system; handles cash and other forms of payment; maintains proper cash drawer balances.* Directs guests to different areas of the property.* Demonstrates impeccable product knowledge by determining guests’ needs through actively engaging in conversations with them and informing guests of product features and benefits.* Uses proven suggestive selling techniques (ie. Related items, higher-quality items, transitional phrases).* Maintains a clean and organized store; maintains proper product stock levels through retail pulls and inventories.* Displaying Retail product through Hard Rock’s visual display standards.* Performs opening, closing, and side duties including but not limited to; cleaning glass, polishing brass, sweeping and vacuuming, folding products, etc.* Assures the complete satisfaction of each and every guest by creating memorable experiences.* Attend and participate in meetings, completing follow-up as assigned.* Perform work regularly and predictably.* Responsible for cleaning and sanitizing work and public spaces.* Other duties as assigned.This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience.SKILLS* Strong leadership and interpersonal skills* Excellent interpersonal, oral and written communication skills.* Meticulous, organized and accurate* Extreme confidentiality.* Familiarity with a variety of computer systems and applications.* Be flexible to work varying shifts and time schedules as needed.* Communicate effectively with all levels of employees and guests.* Manage multiple details and tasks concurrently in a changing environment.* Able to work effectively in a team environment.* Analyze and think about how possible solutions impact on the entire operation.PHYSICAL DEMANDS* Ability to stand and sit for extended periods of time.* Ability to walk distances.* Ability to lift 30 to 40 lbs.* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. #J-18808-Ljbffr