Retail Cosmetics Sales Associate - MAC, Mall At Prince Georges - Full Time
Macy's, Hyattsville, MD, United States
Overview
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who specializes in making customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation through new selling ideas and are comfortable communicating with customers virtually and via phone. You provide customer consultations, including applying makeup and products.
What We Can Offer You Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. You’ll have paid time off and eight paid holidays, opportunities for growth through continuous learning and leadership development, and the chance to participate in Colleague Resource Groups and volunteer opportunities.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
Build a relationship with customers by introducing them to beauty products and discovering their needs
Demonstrate and teach the use of beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Join pre-selling and sales-boosting events to increase sales and reach personal sales targets
Stay current with training through Macy’s educational resources, including Vendor trainings and virtual trainings
Merchandise new arrivals, process damages, testers and return merchandise to vendors
Use point of sale technology to sell and fulfill customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities
Skills You Will Need
Product knowledge:
Understanding of beauty products and ability to guide customers based on wants and features
Communication:
Comfortable communicating with customers virtually, via phone, and in person
Sales:
Ability to build relationships, achieve sales goals, and participate in pre-selling events
Technology:
Use point-of-sale technology to help sell and fulfill orders
Continuous learning:
Self-driven to stay current with Macy’s beauty products and trends and training resources
Makeup application:
Show and teach makeup application on customers
Subject Matter Expertise:
Proficiency with vendor lines and beauty trends
Interpersonal Skills:
Strong interpersonal skills with colleagues across departments
Collaboration:
Work with the Beauty team to drive sales and deliver customer experience
Who You Are
Passionate with a business-minded attitude to succeed in a performance-based setting
Able to resolve customer problems constructively and proactively
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
Able to work a flexible schedule including evenings and weekends
Enthusiasm for the beauty industry and the ability to provide outstanding customer care
Flexible and able to use sound judgment in ambiguous situations
Flexible availability including days, evenings, weekends and holidays, with reliable attendance
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience is a plus
Essential Physical Requirements
Prolonged periods of standing/walking
Frequent use of computers and handheld devices
Reaching, crouching, kneeling, stooping and color vision
Ability to lift and move items weighing up to 25 lbs
About Us This is a great time to join Macy’s. We offer opportunities to be part of memorable moments in customers’ lives, from helping a customer find the perfect gift to supporting operations and events in-store.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
#J-18808-Ljbffr
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who specializes in making customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation through new selling ideas and are comfortable communicating with customers virtually and via phone. You provide customer consultations, including applying makeup and products.
What We Can Offer You Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. You’ll have paid time off and eight paid holidays, opportunities for growth through continuous learning and leadership development, and the chance to participate in Colleague Resource Groups and volunteer opportunities.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
Build a relationship with customers by introducing them to beauty products and discovering their needs
Demonstrate and teach the use of beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Join pre-selling and sales-boosting events to increase sales and reach personal sales targets
Stay current with training through Macy’s educational resources, including Vendor trainings and virtual trainings
Merchandise new arrivals, process damages, testers and return merchandise to vendors
Use point of sale technology to sell and fulfill customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities
Skills You Will Need
Product knowledge:
Understanding of beauty products and ability to guide customers based on wants and features
Communication:
Comfortable communicating with customers virtually, via phone, and in person
Sales:
Ability to build relationships, achieve sales goals, and participate in pre-selling events
Technology:
Use point-of-sale technology to help sell and fulfill orders
Continuous learning:
Self-driven to stay current with Macy’s beauty products and trends and training resources
Makeup application:
Show and teach makeup application on customers
Subject Matter Expertise:
Proficiency with vendor lines and beauty trends
Interpersonal Skills:
Strong interpersonal skills with colleagues across departments
Collaboration:
Work with the Beauty team to drive sales and deliver customer experience
Who You Are
Passionate with a business-minded attitude to succeed in a performance-based setting
Able to resolve customer problems constructively and proactively
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
Able to work a flexible schedule including evenings and weekends
Enthusiasm for the beauty industry and the ability to provide outstanding customer care
Flexible and able to use sound judgment in ambiguous situations
Flexible availability including days, evenings, weekends and holidays, with reliable attendance
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience is a plus
Essential Physical Requirements
Prolonged periods of standing/walking
Frequent use of computers and handheld devices
Reaching, crouching, kneeling, stooping and color vision
Ability to lift and move items weighing up to 25 lbs
About Us This is a great time to join Macy’s. We offer opportunities to be part of memorable moments in customers’ lives, from helping a customer find the perfect gift to supporting operations and events in-store.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
#J-18808-Ljbffr