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Sales Representative - Baltimore

Feeser's Food Distributors, New Baltimore, PA, United States


DESCRIPTION OF EMPLOYER Founded in 1901, Feeser’;s, Inc. is a family owned and operated full‑line foodservice distributor located in Harrisburg, PA servicing the Mid‑Atlantic region. Feeser’;s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.

SUMMARY Selling food and non‑food related products to a territory’s customers base. Responsible in achieving set territory performance goals by acquiring new customers and increasing sales within existing customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Build and maintain a network of sources from which to identify new sales leads.

Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.

Demonstrate the functions and utility of products or services to customers based on their needs.

Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post‑sale.

Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

Provide periodic territory sales forecasts.

Perform other duties as assigned.

Day‑to‑day sales calls for your territory’s customer base.

Acquire new customers within your territory.

Assist customers with product questions, market updates, and menu/recipe ideas.

Daily review and analyze territory sales performance information within the CRM system.

Answer all customer calls, and questions in a precise timely manner.

Management of all account receivables within assigned territory.

Participate in general sales meetings and regional sales meetings both in person and virtually.

Work with all departments with Feeser’;s including Transportation, Purchasing and Warehouse.

Participate in training seminars, Manufacturer Tours, and Food Shows.

Work with Brokers and Manufacturer Reps by selling specific new items to customers in assigned territory.

Perform administrative duties, such as processing credits and pick‑up requests.

Contact all appropriate customers and complete all required paperwork within 24 hours on a Manufacturer Recall.

Maintain up to date data within our CRM system for existing customer and prospective customer.

Completing and returning all required documentation within the time parameters Management has requested.

SKILLS REQUIRED

Excellent interpersonal and customer service skills.

Excellent sales and negotiation skills.

Excellent organizational skills and attention to detail.

Strong analytical and problem‑solving skills.

Ability to function well in a high‑paced and at times stressful environment.

Proficient with Microsoft Office Suite or related software.

QUALIFICATIONS & EXPERIENCE

High school diploma or general education degree (GED), or 5 years of foodservice sales experience.

Bachelor’;s degree in Business, Sales, Marketing, Hospitality, or Culinary Arts preferred.

6 months of sales, and/or chef/restaurant management experience, and/or related (Business, Sales, Marketing, Hospitality; or Culinary Arts) degree.

1 year of outside foodservice sales experience preferred.

Restaurant management / chef experience preferred.

CERTIFICATES, LICENSES AND REGISTRATIONS

Valid driver’;s license with a "clean" driving record (including no single DUI in the last 3 years and no multiple DUIs within the last 7 years).

Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required.

PHYSICAL REQUIREMENTS

Moving self in indifferent positions to accomplish tasks in various environments including tight and confined spaces.

Ability to physically stand, bend, squat, and lift equipment up to 100 pounds.

Remaining in a stationary position, often standing or sitting for prolonged periods.

Moving about to accomplish tasks or moving from one worksite to another.

Communicating with others to exchange information.

Repeating motions that may include the wrists, hands and/or fingers.

Operating motor vehicles or heavy equipment.

Outdoor elements such as precipitation and wind.

Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust.

Feeser’;s, Inc. is an Equal Opportunity Employer.

Qualified women, minorities, and US military veterans are encouraged to apply.

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