Outside Sales Account Rep. II
Toyota Tsusho America, Jackson, TN, United States
Benefits
Competitive Salary with Bonus Opportunities
Paid Time Off
Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
Flexible Spending and Health Savings Accounts
14 Paid Company Holidays
401(k) with Company Contribution
Educational Tuition Reimbursement
Summary Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.
Duties & Responsibilities
Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization’s products and/or services.
Act as liaison between customer and TAI; prepare on time and accurate quotes for new items (or major changes); lead negotiations and communicate cost and timing to customer for projects; issue price change notices in a timely manner; prepare and give customer presentations.
Ensure weekly customer visit activity is 50% of OSR’s time; spend time at plant meetings with end users and prospecting for new business with pre‑call planning and post‑call follow‑up to maximize TAI opportunities.
Deliver all TOK orders.
Solicit and maintain favorable contacts with customers.
Keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access). Compensated according to policy when required to report to office after hours.
Update weekly report by EOB every Thursday.
Collaborate with engineering, program management, quality, manufacturing, and purchasing to develop product definitions responsive to customer needs and market opportunities; may perform program management duties on an as‑needed basis within the Sales Department.
Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; coordinate launch activities/timing with customer and internal teams at TAI; develop a method for follow‑up to ensure project timing is maintained.
Research and resolve customer problems, recommending modifications to the product line(s) to expand sales; handle customer problems related to pricing, engineering changes, shipping, etc.; resolve any discrepancies to original contracts and/or agreements.
Prepare periodic sales reports, showing sales volume, potential sales, and areas of proposed client base expansion.
Monitor sales results and implement appropriate countermeasures to achieve the sales plan.
Gather and provide data for the department’s sales forecast and business plan.
Other duties and special projects as assigned.
Essential Knowledge, Skills, Abilities
MRO and/or industrial sales experience is highly desirable.
Technical sales experience or a strong technical aptitude is required.
Must be proficient with Microsoft Office products (specifically Excel and PowerPoint).
Must be quality and outcome driven/oriented; excellent time management, organizational, and strong communication skills required; must be able to effectively multi‑task; capable of defining and closing opportunities.
Qualifications
Bachelor’s Degree, preferred majors in Business Management or Supply Chain Management.
Preferred 3-6 Years Of Experience In a Similar Position.
Excellent verbal/written communication skills.
Excellent analytical skills.
Excellent organizational skills.
Must be detail‑oriented.
Experience in supply chain management and familiarity in coordinating activities with warehouses and logistics service providers.
Provide a high level of customer service.
Ability to prioritize and support multiple assignments simultaneously.
Ability to work independently and within a team setting in a fast‑paced environment.
Clear thinking with a continuous improvement mindset.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries International Trade and Development
Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.
We seek to employ individuals qualified for a position by virtue of job‑related educational standards, training, experience, and personal qualifications.
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Competitive Salary with Bonus Opportunities
Paid Time Off
Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
Flexible Spending and Health Savings Accounts
14 Paid Company Holidays
401(k) with Company Contribution
Educational Tuition Reimbursement
Summary Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.
Duties & Responsibilities
Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization’s products and/or services.
Act as liaison between customer and TAI; prepare on time and accurate quotes for new items (or major changes); lead negotiations and communicate cost and timing to customer for projects; issue price change notices in a timely manner; prepare and give customer presentations.
Ensure weekly customer visit activity is 50% of OSR’s time; spend time at plant meetings with end users and prospecting for new business with pre‑call planning and post‑call follow‑up to maximize TAI opportunities.
Deliver all TOK orders.
Solicit and maintain favorable contacts with customers.
Keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access). Compensated according to policy when required to report to office after hours.
Update weekly report by EOB every Thursday.
Collaborate with engineering, program management, quality, manufacturing, and purchasing to develop product definitions responsive to customer needs and market opportunities; may perform program management duties on an as‑needed basis within the Sales Department.
Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; coordinate launch activities/timing with customer and internal teams at TAI; develop a method for follow‑up to ensure project timing is maintained.
Research and resolve customer problems, recommending modifications to the product line(s) to expand sales; handle customer problems related to pricing, engineering changes, shipping, etc.; resolve any discrepancies to original contracts and/or agreements.
Prepare periodic sales reports, showing sales volume, potential sales, and areas of proposed client base expansion.
Monitor sales results and implement appropriate countermeasures to achieve the sales plan.
Gather and provide data for the department’s sales forecast and business plan.
Other duties and special projects as assigned.
Essential Knowledge, Skills, Abilities
MRO and/or industrial sales experience is highly desirable.
Technical sales experience or a strong technical aptitude is required.
Must be proficient with Microsoft Office products (specifically Excel and PowerPoint).
Must be quality and outcome driven/oriented; excellent time management, organizational, and strong communication skills required; must be able to effectively multi‑task; capable of defining and closing opportunities.
Qualifications
Bachelor’s Degree, preferred majors in Business Management or Supply Chain Management.
Preferred 3-6 Years Of Experience In a Similar Position.
Excellent verbal/written communication skills.
Excellent analytical skills.
Excellent organizational skills.
Must be detail‑oriented.
Experience in supply chain management and familiarity in coordinating activities with warehouses and logistics service providers.
Provide a high level of customer service.
Ability to prioritize and support multiple assignments simultaneously.
Ability to work independently and within a team setting in a fast‑paced environment.
Clear thinking with a continuous improvement mindset.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries International Trade and Development
Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.
We seek to employ individuals qualified for a position by virtue of job‑related educational standards, training, experience, and personal qualifications.
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