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Sales & Service Advisor

Big Brand Tire & Service, Tucson, AZ, United States


About the Role We are seeking a Service Advisor to join our results-focused, performance-driven team. You will greet every guest, act as liaison, translate mechanical information, sell services, and build lasting relationships.

Responsibilities

Greet guests and deliver a world-class service experience.

Act as liaison between customer and technician, translating mechanical information into clear recommendations.

Confidently sell tires, wheels, repairs, warranties, and services.

Perform visual inspections and document findings.

Build lasting relationships that turn first-time guests into lifelong customers.

Help maintain showroom and inventory standards.

Partner with the team to keep operations smooth, efficient, and safe.

Qualifications

1–3 years of experience in automotive service sales, retail automotive, or a strong customer‑service background.

Proven ability to sell services and build trust.

Strong communication and organizational skills.

A self‑starter with problem‑solving ability and team spirit.

Valid driver’s license and ability to lift 70 lbs.

Desire to learn, grow, and lead.

Flexible availability, including weekends.

Compensation & Benefits

Competitive hourly rate + commission and overtime opportunities.

Paid vacation and holidays.

Medical, dental, vision, life, and supplemental insurances.

401(k) with company match.

Employee discounts, referral bonuses, and ASE reimbursement.

Career growth opportunities into Service Manager or Management.

About the Company Big Brand has been the trusted name in tires and auto repair for 50+ years, now operating in over 10 states and growing fast. We are committed to world‑class service and continuous career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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