Logo
job logo

Key Holder- FT

PetPeople, Indianapolis, IN, United States


Key Holder- FT

at

PetPeople

$250 Sign‑on Bonus!

At PetPeople, we are passionate about high‑quality, natural, wholesome, and nutritious pet foods and treats. We are a local pet retail supply store committed to educating customers on product benefits and building lasting relationships.

Responsibilities

Provide outstanding service to every customer with genuine, friendly engagement.

Maintain solid product knowledge and stay current on new releases.

Demonstrate products and add value to each interaction.

Perform general housekeeping to keep the store clean and organized.

Assist in processing shipments, replenishing product, merchandising, and monitoring floor stock to ensure correct pricing, display, and rotation.

Complete POS transactions quickly and accurately.

Handle escalated customer‑service issues, determine resolutions, and communicate with Store Manager.

Plan, assign, and supervise shift duties, including closing activities.

Carry out supervisory responsibilities in accordance with PetPeople policies, procedures, and applicable laws.

Celebrate successes and share positive customer stories.

Love what you do.

Qualifications

Love of pets and genuine interest in animal nutrition and welfare.

Previous retail experience as a Key Holder or Lead.

Strong focus on building customer relationships through excellent service.

Energy and enthusiasm.

Honesty, integrity, fairness, and mutual respect.

Ability to multi‑task in a fast‑paced environment.

Capacity to move merchandise up to 50lbs frequently.

Communication and problem‑solving skills.

Flexibility to work varied hours/days, including nights, weekends, and holidays.

Benefits We offer a competitive compensation and benefits package that includes medical, dental, vision, disability, and life insurance; a company‑matched retirement savings plan; paid time off; and a large associate discount.

Additional Information PetPeople is deeply committed to supporting local non‑profit animal charities.

Seniority level Entry level

Employment type Full‑time

Job function Sales and Business Development

Industries Retail

#J-18808-Ljbffr