Retail Sales Associate - 2733
Cash America Pawn, Memphis, TN, United States
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
Employee discounts are available to all employees on the first day of active employment.
Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
Auto-enrollment in the FirstCash 401k program after six (6) months of employment
Access to the FirstCash Pet Insurance program
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.
Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are: (This is a representative list of the general duties the Full-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)
Greets and interacts with all customers to develop a rapport to better provide & recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales & loan transactions in accordance with established policies, procedures, practices, & regulatory requirements.
Handles all cash & negotiable items in accordance with established policies, procedures, practices, & regulatory requirements.
Answers incoming calls per company standards
Effectively communicates to customers the legal aspects of the pawn & buy transactions.
Communicates effectively with coworkers & managers, displaying respect & using effective communication tools.
Partners with all employees to create a positive & memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing & able to lift/carry up to 50 pounds.
Must be willing & able to perform duties & tasks for extended periods of time (in accordance with federal, state, local law, some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, & lifting).
Ability to work with firearms & to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building (within parking lots & property boundaries) or retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, & be team-oriented.
Ability to multi-task in a fast-paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Must be able to work in multiple locations, as business needs dictate.
Must have flexible retail schedule; including weekends & holidays.
Computer literate & able to operate POS systems & common office machines.
Bilingual applicants are encouraged to apply!
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Note: The information contained in this description is not intended to be an all-inclusive list of duties & responsibilities of this job or skills & abilities required to do the job. Management has discretion to assign/reassign duties & responsibilities to this job at any time. Duties & responsibilities may change at any time due reasonable accommodation or other reasons.
Should you be offered & accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Pay rates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions & fees apply.
FirstCash 401K program is available to all employees 21 years of age (or older).
Maximum base payrate is derived from the applicant’s previous experience & skill sets applicable to the specific position needing to be filled.
Submission of your application confirms your “opt-in” desire to receive additional phone, text & email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for & other potential opportunities within the FirstCash job opportunity network. Message & data rates may apply. You can unsubscribe from text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer FirstCash is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity & expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
#J-18808-Ljbffr
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
Employee discounts are available to all employees on the first day of active employment.
Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
Auto-enrollment in the FirstCash 401k program after six (6) months of employment
Access to the FirstCash Pet Insurance program
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.
Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are: (This is a representative list of the general duties the Full-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)
Greets and interacts with all customers to develop a rapport to better provide & recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales & loan transactions in accordance with established policies, procedures, practices, & regulatory requirements.
Handles all cash & negotiable items in accordance with established policies, procedures, practices, & regulatory requirements.
Answers incoming calls per company standards
Effectively communicates to customers the legal aspects of the pawn & buy transactions.
Communicates effectively with coworkers & managers, displaying respect & using effective communication tools.
Partners with all employees to create a positive & memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing & able to lift/carry up to 50 pounds.
Must be willing & able to perform duties & tasks for extended periods of time (in accordance with federal, state, local law, some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, & lifting).
Ability to work with firearms & to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building (within parking lots & property boundaries) or retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, & be team-oriented.
Ability to multi-task in a fast-paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Must be able to work in multiple locations, as business needs dictate.
Must have flexible retail schedule; including weekends & holidays.
Computer literate & able to operate POS systems & common office machines.
Bilingual applicants are encouraged to apply!
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Note: The information contained in this description is not intended to be an all-inclusive list of duties & responsibilities of this job or skills & abilities required to do the job. Management has discretion to assign/reassign duties & responsibilities to this job at any time. Duties & responsibilities may change at any time due reasonable accommodation or other reasons.
Should you be offered & accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Pay rates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions & fees apply.
FirstCash 401K program is available to all employees 21 years of age (or older).
Maximum base payrate is derived from the applicant’s previous experience & skill sets applicable to the specific position needing to be filled.
Submission of your application confirms your “opt-in” desire to receive additional phone, text & email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for & other potential opportunities within the FirstCash job opportunity network. Message & data rates may apply. You can unsubscribe from text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer FirstCash is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity & expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
#J-18808-Ljbffr