Spa Sales and Guest Service Associate
Hand & Stone - 6030 Daybreak Circle - Clarksville, MD, Clarksville, MD, United States
Overview
Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland, is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
What We Offer
Set Schedules - Part Time- and Full-Time schedules with a mix of day, night and weekend shifts.
Competitive Compensation - hourly wage PLUS commissions.
Contests – friendly sales and customer service competitions.
Career Growth – potential for rapid promotions, including management roles, based on performance.
Ongoing Training – ongoing learning and improvement.
Positive and Professional Work Environment – teamwork to meet spa goals while remaining professional.
Employee Discounts – discounts on products, services, and gift cards.
How You Contribute to Success
Meet membership sales goals – this is a membership sales model. Commission experience is helpful but not necessary.
Build client and member relationships to educate on options tailored to their needs.
Detailed knowledge of the menu of services – training provided.
Excellent customer service to members and guests.
Flexibility and understanding that the business operates 7 days a week with a variety of shifts.
Effectively communicate sales, promotions, and service options with clients.
Uphold spa cleanliness standards.
Bring a positive can-do attitude – at the front desk you are the first impression of the spa!
Answer phones, schedule appointments, and file documents.
Perform various other duties as assigned.
Qualifications
High School Diploma or Equivalent.
18 years old or older.
Strong organization and attention to detail.
Team player with the ability to work independently with minimal supervision.
#J-18808-Ljbffr
What We Offer
Set Schedules - Part Time- and Full-Time schedules with a mix of day, night and weekend shifts.
Competitive Compensation - hourly wage PLUS commissions.
Contests – friendly sales and customer service competitions.
Career Growth – potential for rapid promotions, including management roles, based on performance.
Ongoing Training – ongoing learning and improvement.
Positive and Professional Work Environment – teamwork to meet spa goals while remaining professional.
Employee Discounts – discounts on products, services, and gift cards.
How You Contribute to Success
Meet membership sales goals – this is a membership sales model. Commission experience is helpful but not necessary.
Build client and member relationships to educate on options tailored to their needs.
Detailed knowledge of the menu of services – training provided.
Excellent customer service to members and guests.
Flexibility and understanding that the business operates 7 days a week with a variety of shifts.
Effectively communicate sales, promotions, and service options with clients.
Uphold spa cleanliness standards.
Bring a positive can-do attitude – at the front desk you are the first impression of the spa!
Answer phones, schedule appointments, and file documents.
Perform various other duties as assigned.
Qualifications
High School Diploma or Equivalent.
18 years old or older.
Strong organization and attention to detail.
Team player with the ability to work independently with minimal supervision.
#J-18808-Ljbffr