Account Development Specialist
AMBA, Midland, MI, United States
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Account Development Specialist
role at
AMBA
Full-Time | Monday through Friday
Inside Sales Account Development Specialist (W2) Role Overview This is a primarily inbound inside sales role supporting members and prospective members of large public employee and retiree associations. The Account Development Specialist team handles a high volume of inbound calls focused on education, service, and sales of Dental, Vision, and membership products. While inbound calls are the primary responsibility, outbound follow‑up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy interacting with members over the phone, working in a structured environment, and balancing service with sales.
What You Will Do
Handle approximately 50 to 60 inbound calls per day from members and prospective members.
Educate callers on Dental, Vision, and association membership products and complete enrollments.
Provide support and answers to questions related to existing policies and membership benefits.
Make outbound calls to prospective members during periods of lower inbound call volume.
Serve as a knowledgeable and professional advocate for AMBA’s association partners.
Accurately document all member interactions and sales activity in designated systems within required timeframes.
Deliver a consistent, high-quality member experience on every call.
This Role Is a Strong Fit If You
Enjoy speaking with members and prospects by phone throughout the day
Have experience in a call center, customer service, or inside sales environment
Are comfortable balancing service conversations with sales opportunities
Can work within established processes while being accountable for individual results
Value consistency, structure, and teamwork
This Role May Not Be a Fit If You
Prefer minimal phone interaction
Are seeking a field sales or commission‑only role
Are uncomfortable managing high inbound call volume
Need a highly flexible or unstructured workday
What You Bring
One year of call center experience preferred
One or more years of sales experience preferred
Strong verbal, written, and interpersonal communication skills
Problem‑solving ability and attention to detail
Comfort navigating multiple systems and accurately documenting call activity
Ability to work collaboratively while being driven by individual performance
Flexibility with scheduling and work hours \ Health insurance license preferred but not required
Bilingual Spanish skills preferred but not required
Compensation And Benefits
Hourly pay of $17 plus monthly performance bonuses
Medical, dental, and vision benefitsPaid time off and paid holidays
Stable full‑time schedule, Monday through Friday
Opportunities for growth within an established inside sales organization
Apply Today If you are comfortable in a phone‑based environment, enjoy helping members understand their benefit options, and are looking for a stable inside sales role with growth potential, we invite you to apply today.
AMBA is proud to be an Equal Opportunity Employer.
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Account Development Specialist
role at
AMBA
Full-Time | Monday through Friday
Inside Sales Account Development Specialist (W2) Role Overview This is a primarily inbound inside sales role supporting members and prospective members of large public employee and retiree associations. The Account Development Specialist team handles a high volume of inbound calls focused on education, service, and sales of Dental, Vision, and membership products. While inbound calls are the primary responsibility, outbound follow‑up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy interacting with members over the phone, working in a structured environment, and balancing service with sales.
What You Will Do
Handle approximately 50 to 60 inbound calls per day from members and prospective members.
Educate callers on Dental, Vision, and association membership products and complete enrollments.
Provide support and answers to questions related to existing policies and membership benefits.
Make outbound calls to prospective members during periods of lower inbound call volume.
Serve as a knowledgeable and professional advocate for AMBA’s association partners.
Accurately document all member interactions and sales activity in designated systems within required timeframes.
Deliver a consistent, high-quality member experience on every call.
This Role Is a Strong Fit If You
Enjoy speaking with members and prospects by phone throughout the day
Have experience in a call center, customer service, or inside sales environment
Are comfortable balancing service conversations with sales opportunities
Can work within established processes while being accountable for individual results
Value consistency, structure, and teamwork
This Role May Not Be a Fit If You
Prefer minimal phone interaction
Are seeking a field sales or commission‑only role
Are uncomfortable managing high inbound call volume
Need a highly flexible or unstructured workday
What You Bring
One year of call center experience preferred
One or more years of sales experience preferred
Strong verbal, written, and interpersonal communication skills
Problem‑solving ability and attention to detail
Comfort navigating multiple systems and accurately documenting call activity
Ability to work collaboratively while being driven by individual performance
Flexibility with scheduling and work hours \ Health insurance license preferred but not required
Bilingual Spanish skills preferred but not required
Compensation And Benefits
Hourly pay of $17 plus monthly performance bonuses
Medical, dental, and vision benefitsPaid time off and paid holidays
Stable full‑time schedule, Monday through Friday
Opportunities for growth within an established inside sales organization
Apply Today If you are comfortable in a phone‑based environment, enjoy helping members understand their benefit options, and are looking for a stable inside sales role with growth potential, we invite you to apply today.
AMBA is proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr