Client Relations Specialist
Maxim Healthcare, Fresno, CA, United States
Client Relations Specialist
Location: Fresno, CA
Hourly Rate: $24.00 + $2,000 Annual Bonus Potential
Support Clients. Strengthen Care. Grow Your Career.
Why You’ll Love This Role
Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
Comprehensive Benefits: Health, dental, vision, and life insurance
Retirement Planning: 401(k) savings plan with company matching
Employee Discounts: Access to hundreds of nationwide vendor discounts
Recognition & Rewards: Be celebrated through our awards and recognition programs
Career Advancement: Opportunities to grow within a supportive organization
Training & Mentorship: Benefit from structured onboarding and ongoing development
Key Responsibilities
Maintain confidentiality of program participants
Complete consumer admissions/intakes as directed
Ensure client services are authorized and communicated to clients and caregivers
Manage referrals and maintain communication with clients and Case Managers
Provide timely updates to Case Managers and internal teams
Assist with time reporting issues and operational support
Notify leadership and payor sources of concerns, including fraud or misuse
Complete monthly customer service calls and maintain consumer records and budgets
Collaborate with Field Support team on hiring updates and compliance requirements
Assist with managing participant budgets and processing vendor payments and payroll
Support onboarding of participants and Direct Service Workers by making connect calls and tracking candidates
Qualifications
High school diploma or equivalent required; some college coursework preferred
Must meet all federal, state, and local requirements
Energetic, self-motivated, and adaptable in a dynamic environment
Strong organizational, planning, and problem-solving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Teams)
Spanish language proficiency preferred
English language proficiency required
Be the Voice of Care and Connection
If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we’d love to hear from you.
Maxim Benefits Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Hourly Rate: $24.00 + $2,000 Annual Bonus Potential
Support Clients. Strengthen Care. Grow Your Career.
Why You’ll Love This Role
Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
Comprehensive Benefits: Health, dental, vision, and life insurance
Retirement Planning: 401(k) savings plan with company matching
Employee Discounts: Access to hundreds of nationwide vendor discounts
Recognition & Rewards: Be celebrated through our awards and recognition programs
Career Advancement: Opportunities to grow within a supportive organization
Training & Mentorship: Benefit from structured onboarding and ongoing development
Key Responsibilities
Maintain confidentiality of program participants
Complete consumer admissions/intakes as directed
Ensure client services are authorized and communicated to clients and caregivers
Manage referrals and maintain communication with clients and Case Managers
Provide timely updates to Case Managers and internal teams
Assist with time reporting issues and operational support
Notify leadership and payor sources of concerns, including fraud or misuse
Complete monthly customer service calls and maintain consumer records and budgets
Collaborate with Field Support team on hiring updates and compliance requirements
Assist with managing participant budgets and processing vendor payments and payroll
Support onboarding of participants and Direct Service Workers by making connect calls and tracking candidates
Qualifications
High school diploma or equivalent required; some college coursework preferred
Must meet all federal, state, and local requirements
Energetic, self-motivated, and adaptable in a dynamic environment
Strong organizational, planning, and problem-solving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Teams)
Spanish language proficiency preferred
English language proficiency required
Be the Voice of Care and Connection
If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we’d love to hear from you.
Maxim Benefits Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
#J-18808-Ljbffr