Retail Sales Associate - Part Time 10916 Hutchinson Blvd Panama City Beach, FL
Sunnyside*, Panama City, FL, United States
10916 Hutchinson Blvd Panama City Beach, FL
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features high-quality, award-winning cannabis products. With dozens of locations nationwide, our Sunnyside dispensaries provide a welcoming, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. We focus on Social Equity and Educational Development, our SEEDTM initiative ensures equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to lead the cannabis industry with focus on quality and consistency of product, and to bring legitimacy to the industry with integrity and professionalism.
MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with integrity, adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move into.
JOB SUMMARY The Wellness Advisor of Sunnyside Panama City Beach, FL will be responsible for advising customers (recreational, medicinal and caregivers) in selecting cannabis products for their needs and acting as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors manage the customer lifecycle from check-in to consultation, order fulfillment to checkout, with a focus on compliance with applicable state and company regulations.
At Sunnyside, we believe the employee experience is paramount. With a focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
Training to navigate different customer interactions and circumstances.
A unique sales experience leading with a consultative & personalized approach.
Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service.
Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays. Part-time schedules will be 15-25 hours a week, and typically based around peak hours.
WHO YOU ARE
You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!
You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
You are resilient and agile! You use challenges as opportunities to acquire or master skills!
You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing.
CORE JOB DUTIES
Greet customers, ensuring a best-in-class experience.
Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
Apply effective selling and cross-selling techniques to build baskets.
Verify proper documentation and ID for customers.
Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
Label and package customer orders.
Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs).
Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and Company standards.
Perform routine inventory counts of all products.
Ensure product stock is organized and meets compliance regulations.
Assist managers with organizing sales floor merchandise and product displays.
Ensure security measures and safety compliance in the store according to Company SOPs.
Assist in keeping the store organized and clean for customers and team.
Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
High School Diploma or equivalent.
Minimum 1 year experience in customer service; retail or hospitality experience preferred.
Flexibility to work shifts that may include opening, closing, weekends, and holidays.
Excellent customer service skills and ability to engage with customers.
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including major medical, dental and vision insurance, a 401(K) match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options, as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$16 - $16 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features high-quality, award-winning cannabis products. With dozens of locations nationwide, our Sunnyside dispensaries provide a welcoming, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. We focus on Social Equity and Educational Development, our SEEDTM initiative ensures equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to lead the cannabis industry with focus on quality and consistency of product, and to bring legitimacy to the industry with integrity and professionalism.
MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with integrity, adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move into.
JOB SUMMARY The Wellness Advisor of Sunnyside Panama City Beach, FL will be responsible for advising customers (recreational, medicinal and caregivers) in selecting cannabis products for their needs and acting as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors manage the customer lifecycle from check-in to consultation, order fulfillment to checkout, with a focus on compliance with applicable state and company regulations.
At Sunnyside, we believe the employee experience is paramount. With a focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
Training to navigate different customer interactions and circumstances.
A unique sales experience leading with a consultative & personalized approach.
Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service.
Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays. Part-time schedules will be 15-25 hours a week, and typically based around peak hours.
WHO YOU ARE
You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!
You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
You are resilient and agile! You use challenges as opportunities to acquire or master skills!
You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing.
CORE JOB DUTIES
Greet customers, ensuring a best-in-class experience.
Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
Apply effective selling and cross-selling techniques to build baskets.
Verify proper documentation and ID for customers.
Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
Label and package customer orders.
Perform accurate cash handling in the company’s Point of Sale system, following Standard Operating Procedures (SOPs).
Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and Company standards.
Perform routine inventory counts of all products.
Ensure product stock is organized and meets compliance regulations.
Assist managers with organizing sales floor merchandise and product displays.
Ensure security measures and safety compliance in the store according to Company SOPs.
Assist in keeping the store organized and clean for customers and team.
Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
High School Diploma or equivalent.
Minimum 1 year experience in customer service; retail or hospitality experience preferred.
Flexibility to work shifts that may include opening, closing, weekends, and holidays.
Excellent customer service skills and ability to engage with customers.
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including major medical, dental and vision insurance, a 401(K) match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options, as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$16 - $16 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
#J-18808-Ljbffr