Retail Sales Associate - Full Time 923 W Weed St Chicago, IL
Curaleaf Holdings, Inc., Chicago, IL, United States
Overview
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Role
Retail Store Associate - Full Time
Type of Work:
Full-Time
Shift Availability:
Open availability including weekdays, evenings, weekends, and holidays is required.
Hourly Pay Rate:
$17.00/hr + tips
Location:
923 W Weed St Chicago, IL 60642
About the Role
As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction. You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore products and find the right fit for their needs. If you’re passionate about cannabis, enjoy working with people, and thrive in a fast-paced retail environment, this is the place for you.
What You’ll Do
Customer Experience & Teamwork
Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
Address concerns with professionalism and resolve issues to ensure customer satisfaction.
Encourage loyalty by signing guests up for rewards programs.
Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere.
Operations & Store Standards
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and fully stocked from the sales floor to the backroom.
Support inventory tasks like restocking, fulfilling online orders, and counting products.
Consistently meet daily sales goals by upselling, building trust, and using product knowledge.
Highlight deals and complementary items at checkout to boost customer satisfaction.
Stay on top of promotions and product updates to give customers a seamless experience.
Stay agile and adaptable in a fast-paced retail environment.
Take on extra duties as needed to support the team and store success.
What You’ll Bring
A high school diploma or GED.
At least 6 months of experience in a customer-facing or sales role with a focus on service and satisfaction.
Minimum of 6 months of experience using POS systems and handling cash transactions accurately.
Ability to thrive independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and ability to connect with customers and team members.
Strong multitasking abilities and the agility to shift priorities as needed.
Comfort with technology and willingness to learn new tools to support daily operations and engagement.
Solid time management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic proficiency in math and computer applications to support transactions and reporting.
Positive, proactive mindset and initiative to resolve customer issues and deliver a great guest experience.
Strong conflict resolution skills and composure under pressure.
Team-first attitude and readiness to support store leadership and contribute to overall success.
Natural ability to build rapport and lasting customer relationships.
Collaborative spirit and ability to work well within a team.
Even Better If You Have
Background in a sales role with KPIs and sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.
Physical Requirements The physical demands described here are representative of those that must be met to perform the essential functions of this job. You may be required to stand for extended periods, walk, talk, or hear; stoop, kneel, crouch or crawl; lift up to 25 pounds, with occasional lifting up to 50 pounds. Close vision is required.
This position may involve exposure to allergens and requires the ability to work in a dynamic environment and maintain high stress tolerance.
What We Offer Benefits
include health & wellness, financial security, and time off options. Examples include medical, dental, vision, HSA/FSA, EAP, retirement plan with company match, life and disability insurance, paid time off, parental leave, and holidays. Benefits vary by state, role type, and eligibility.
Note:
Benefits vary by state, role type, and eligibility. This is an equal opportunity employer, and Curaleaf may provide accommodations to applicants with disabilities as required by law.
Company
Curaleaf Holdings, Inc. is a leading international provider of cannabis products with brands including Curaleaf, Select, Grassroots, Find, and Anthem. Curaleaf is an equal opportunity employer and values diversity and inclusion. Internal applicants should apply via the Internal Job Board on The Leaf.
#J-18808-Ljbffr
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Role
Retail Store Associate - Full Time
Type of Work:
Full-Time
Shift Availability:
Open availability including weekdays, evenings, weekends, and holidays is required.
Hourly Pay Rate:
$17.00/hr + tips
Location:
923 W Weed St Chicago, IL 60642
About the Role
As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction. You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore products and find the right fit for their needs. If you’re passionate about cannabis, enjoy working with people, and thrive in a fast-paced retail environment, this is the place for you.
What You’ll Do
Customer Experience & Teamwork
Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
Address concerns with professionalism and resolve issues to ensure customer satisfaction.
Encourage loyalty by signing guests up for rewards programs.
Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere.
Operations & Store Standards
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and fully stocked from the sales floor to the backroom.
Support inventory tasks like restocking, fulfilling online orders, and counting products.
Consistently meet daily sales goals by upselling, building trust, and using product knowledge.
Highlight deals and complementary items at checkout to boost customer satisfaction.
Stay on top of promotions and product updates to give customers a seamless experience.
Stay agile and adaptable in a fast-paced retail environment.
Take on extra duties as needed to support the team and store success.
What You’ll Bring
A high school diploma or GED.
At least 6 months of experience in a customer-facing or sales role with a focus on service and satisfaction.
Minimum of 6 months of experience using POS systems and handling cash transactions accurately.
Ability to thrive independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and ability to connect with customers and team members.
Strong multitasking abilities and the agility to shift priorities as needed.
Comfort with technology and willingness to learn new tools to support daily operations and engagement.
Solid time management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic proficiency in math and computer applications to support transactions and reporting.
Positive, proactive mindset and initiative to resolve customer issues and deliver a great guest experience.
Strong conflict resolution skills and composure under pressure.
Team-first attitude and readiness to support store leadership and contribute to overall success.
Natural ability to build rapport and lasting customer relationships.
Collaborative spirit and ability to work well within a team.
Even Better If You Have
Background in a sales role with KPIs and sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.
Physical Requirements The physical demands described here are representative of those that must be met to perform the essential functions of this job. You may be required to stand for extended periods, walk, talk, or hear; stoop, kneel, crouch or crawl; lift up to 25 pounds, with occasional lifting up to 50 pounds. Close vision is required.
This position may involve exposure to allergens and requires the ability to work in a dynamic environment and maintain high stress tolerance.
What We Offer Benefits
include health & wellness, financial security, and time off options. Examples include medical, dental, vision, HSA/FSA, EAP, retirement plan with company match, life and disability insurance, paid time off, parental leave, and holidays. Benefits vary by state, role type, and eligibility.
Note:
Benefits vary by state, role type, and eligibility. This is an equal opportunity employer, and Curaleaf may provide accommodations to applicants with disabilities as required by law.
Company
Curaleaf Holdings, Inc. is a leading international provider of cannabis products with brands including Curaleaf, Select, Grassroots, Find, and Anthem. Curaleaf is an equal opportunity employer and values diversity and inclusion. Internal applicants should apply via the Internal Job Board on The Leaf.
#J-18808-Ljbffr