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Sales Associate - Timonium

FGG Spa, LLC, Mays Chapel, MD, United States


Benefits

Employer Contributions to Medical Insurance

401(k)

401(k) matching

Free uniforms

Health insurance

Vision insurance

Supplemental Insurance

Life Insurance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Training & development

Opportunity for advancement

Paid time off

Hand & Stone Timonium located at 2157 York Rd Suite C, Timonium, MD 21093 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co‑workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

As a Sales Associate, you will

Meet membership sales goals

Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: membership conversion, booking efficiency, call conversion, and gift card sales

Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements

Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and managing membership sales

Passionately promote sales, promotions, and events

Uphold spa cleanliness standards

Perform various other duties as assigned

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

Qualifications

Responsible, driven individual with excellent communication skills, positive attitude, and winning personality

Demonstrated history of providing exceptional customer service in prior roles

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