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American Girl NYC Sales Dept Clerk (seasonal)

Mattel, Inc.and Subsidiaries, New York, NY, United States


American Girl NYC Sales Department Clerk (Seasonal) Company: American Girl Retail

Location: New York, NY

Pay: USD $18 – $19 per hour

We are seeking a dynamic individual to serve as a Sales Department Clerk in our New York City retail store. The role requires interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer‑oriented environment.

Responsibilities

Approach, acknowledge, and assist customers promptly; handle multiple customers effectively.

Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, with suggestive upselling; aware of product availability.

Share information on store events, promotions, and activities with customers.

Promptly and accurately process all point‑of‑sale transactions.

Help resolve customer problems and make suggestions / share product knowledge to turn returns into exchanges.

Communicate merchandise and service needs to management in a timely basis.

Provide assistance to accomplish team and company goals.

Qualifications

Sales experience in specialty retail or service industry preferred.

Basic computer skills; some experience using a POS system preferable.

Experience working with children preferred.

Willingness to work a flexible retail schedule, including days, nights, and weekends.

Hourly rate: $18–$19 per hour, based on education, skills, and experience.

Mattel is an affirmative action/equal opportunity employer and welcomes candidates from diverse backgrounds, including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

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