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Sales Associate - Apex

Hand & Stone Massage and Facial Spa, Apex, NC, United States


Job Overview Hand & Stone Apex located at 1431 Kelly Rd, Apex, NC 27502 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Sales Associates play a crucial part in achieving this goal.

What Sets Us Apart? FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to put people first. Enjoy a supportive and nurturing work environment where your growth and well‑being are top priorities.

Compensation We offer a competitive compensation package designed to reward your contributions and drive your success. Base hourly pay ranges from $12.00 to $15.00 per hour and is tailored to reflect your experience and skill.

In addition, you benefit from an uncapped commission structure on membership sales, providing substantial earning potential. The top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

Responsibilities

Meet membership sales goals.

Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales.

Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements.

Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients and membership sales and management.

Passionately promote sales, promotions, and events.

Uphold spa cleanliness standards.

Perform various other duties as assigned.

The SA role has a varied schedule, including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

Benefits

Health insurance (Employer Contributions)

Dental insurance

Vision insurance

Life insurance

Supplemental insurance

401(k) and 401(k) matching

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

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