Local Outside Sales
NAPA Auto Parts, Columbus, MI, United States
Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.
Overview The Local Outside Salesperson provides the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.
Responsibilities
Establish and maintain good relations with customers by providing courteous, efficient, and professional service
Work with the Store Manager to provide business planning designed to reach product and sales goals
Promote entire line of Heavy-Duty products and programs
Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer\'s representatives
Communicates with customers and leads to identify and understand their product or service needs; leverages parts knowledge to identify and suggest products and services to meet those needs
Demonstrates the functions and utility of products or services to customers based on their needs
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
Work with manufacturer\'s representatives to grow customer knowledge of lines
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
Provides periodic territory sales forecasts
Other duties as assigned
Qualifications
Must be at least 18 years of age
Valid driver’s license
Prior Heavy-Duty parts background or mechanical inclination is required
Exceptional customer service and communications skills (both written and verbal)
Reliable, organized, detailed, and focused
Two years of related experience and/or training; or equivalent combination of education and experience is preferred.
Position description should not be considered all inclusive. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.
Not the right fit? Let us know you\'re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Overview The Local Outside Salesperson provides the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.
Responsibilities
Establish and maintain good relations with customers by providing courteous, efficient, and professional service
Work with the Store Manager to provide business planning designed to reach product and sales goals
Promote entire line of Heavy-Duty products and programs
Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer\'s representatives
Communicates with customers and leads to identify and understand their product or service needs; leverages parts knowledge to identify and suggest products and services to meet those needs
Demonstrates the functions and utility of products or services to customers based on their needs
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
Work with manufacturer\'s representatives to grow customer knowledge of lines
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
Provides periodic territory sales forecasts
Other duties as assigned
Qualifications
Must be at least 18 years of age
Valid driver’s license
Prior Heavy-Duty parts background or mechanical inclination is required
Exceptional customer service and communications skills (both written and verbal)
Reliable, organized, detailed, and focused
Two years of related experience and/or training; or equivalent combination of education and experience is preferred.
Position description should not be considered all inclusive. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.
Not the right fit? Let us know you\'re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
#J-18808-Ljbffr