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Loss Mitigation Post Closing Representative

Carrington Holding Company, LLC, Orange, CA, United States


Job Description On‑site in Orange, California. Work schedule: Monday through Friday, 6:30 a.m. to 3:00 p.m. PST.

The Loss Mitigation Post Closing Representative will be responsible for receipt, monitoring, preparation, quality assurance, and delivery of modification collateral documents to the appropriate agency (FHA, VA, USDA), Collateral Department, and Custodian. Responsibilities include ensuring compliance with HAMP, FHA, VA, USDA, and Ginnie Mae document fulfillment requirements for Loan Modifications, Partial Claims, and Mortgage Recovery Advances (MRA). The role also provides reporting to the Manager/Supervisor on loan status and performs all duties in accordance with company policies, procedures, and applicable U.S. state and federal laws. Target pay range is $19.00 to $22.00 per hour, plus a monthly incentive.

What You’ll Do

Receive, review, and prepare modification documents for recording and/or send to vendor partner and assist vendor partner with recording rejects.

Monitor receipt and delivery of applicable Loan Modification documents to the appropriate agency for recording and collateral requirements.

Work with third‑party vendors to track recording timelines and remediate recording exceptions/rejections as needed.

Request collateral delivery extensions from applicable insurer/agency as needed to ensure compliance with program requirements.

Ensure collateral documents are properly executed and delivered timely to the Collateral Department and/or custodian.

Perform other duties as assigned.

What You’ll Need

High school diploma or equivalent work experience.

Two (2) or more years’ mortgage experience.

One (1) or more years of loss mitigation experience preferred.

Knowledge of HAMP, FHA, VA, USDA, and Ginnie Mae Loss Mitigation document requirements, deliverables, and timelines.

Knowledge of mortgage industry concepts, practices, and procedures.

Intermediate skills in Microsoft Suite – Word, Excel, etc.

Our Company Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full‑lifecycle mortgage loan servicing assistance to borrowers and investors.

To read more visit: www.carringtonmortgage.com.

What We Offer

Comprehensive healthcare plans for you and your family plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.

Access to fitness, restaurant, retail, and more discounts through our employee portal.

Customized training programs to help you advance your career.

Employee referral bonuses.

Educational reimbursement.

Carrington Charitable Foundation contributions to community causes (see carringtoncf.org).

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