Account Representative
Williams & Fudge, Inc., Rock Hill, SC, United States
Description
Account Representative – Third-Party Collections
We are seeking a dedicated and detail-oriented Account Representative to join our third-party collections team. This role offers an excellent opportunity to contribute to our company's success by managing accounts, resolving outstanding balances, and maintaining positive relationships with clients. If you are motivated, customer-focused, and possess strong communication skills, we encourage you to apply.
Key Responsibilities
Contact delinquent accounts via phone, email, or written correspondence to collect outstanding payments
Negotiate payment arrangements and settlement options with clients
Maintain accurate records of all collection activities and account statuses
Analyze account information to determine appropriate collection strategies
Collaborate with internal teams and third-party agencies to resolve complex cases
Ensure compliance with all relevant laws and company policies during collection processes
Provide exceptional customer service while maintaining professionalism and empathy
Skills and Qualifications
Proven experience in collections, accounts receivable, or related financial roles
Strong communication and negotiation skills
Ability to handle difficult conversations with professionalism and tact
Excellent organizational and time-management skills
Knowledge of relevant laws and regulations governing debt collection
Proficiency in collection software and Microsoft Office Suite
High school diploma or equivalent; additional education or certifications in finance or collections is a plus
Join our dynamic team and be part of a company that values integrity, teamwork, and professional growth. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits to help you succeed.
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We are seeking a dedicated and detail-oriented Account Representative to join our third-party collections team. This role offers an excellent opportunity to contribute to our company's success by managing accounts, resolving outstanding balances, and maintaining positive relationships with clients. If you are motivated, customer-focused, and possess strong communication skills, we encourage you to apply.
Key Responsibilities
Contact delinquent accounts via phone, email, or written correspondence to collect outstanding payments
Negotiate payment arrangements and settlement options with clients
Maintain accurate records of all collection activities and account statuses
Analyze account information to determine appropriate collection strategies
Collaborate with internal teams and third-party agencies to resolve complex cases
Ensure compliance with all relevant laws and company policies during collection processes
Provide exceptional customer service while maintaining professionalism and empathy
Skills and Qualifications
Proven experience in collections, accounts receivable, or related financial roles
Strong communication and negotiation skills
Ability to handle difficult conversations with professionalism and tact
Excellent organizational and time-management skills
Knowledge of relevant laws and regulations governing debt collection
Proficiency in collection software and Microsoft Office Suite
High school diploma or equivalent; additional education or certifications in finance or collections is a plus
Join our dynamic team and be part of a company that values integrity, teamwork, and professional growth. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits to help you succeed.
#J-18808-Ljbffr