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Sales and Service Associate

24 Hour Fitness, San Diego, CA, United States


FULL‑TIME / Part‑time

Location: 14331 Penasquitos Drive, San Diego, CA 92129

Who We Are At 24 Hour Fitness, we are dedicated to creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We recruit team members who are committed to being the best part of each other’s day and have a genuine desire to help members achieve results they can feel proud of.

You're Excited About This Role Because You Will

Share your passion for fitness by helping new members get started on their fitness journey.

Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.

You'll Spend Your Days

Develop first‑name relationships with members, answer questions, resolve concerns, and connect members and guests to appropriate resources. You help keep our gym clean, well‑maintained, and safe.

Deliver an outstanding and well‑rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience during each visit.

Provide an exceptional new‑member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see, so your friendly greeting/check‑in and prompt attention to their needs have a meaningful impact on their sense of belonging.

We're Excited About You Because You

Are authentic, sincere, and open‑minded; you show up as who you are.

Are self‑motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.

Strive to excel, exceed goals, have a can‑do attitude, and embrace failure as an opportunity to grow and learn.

Love to achieve or exceed your goals and have a genuine service mentality.

Have 1+ years of retail or fitness sales experience.

Can obtain CPR and AED certification within 60 days of employment.

Variable Compensation Team members are eligible to participate in 24 Hour Fitness’s Fitness Sales and Membership Sales Commission Plans, which reward exceptional service and align pay with contributions.

Availability

Full‑time, with flexible availability across weekdays, weekends, and holidays.

Travel Requirement

Minimum travel may be required for training purposes and lead generation.

Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, and company‑paid benefits such as group life and accidental insurance. Eligible team members accrue vacation hours. All team members and their eligible dependents receive a complimentary membership.

Compensation Summary Average of 30 hours or more per week: Medical/Dental/Vision benefits, paid time off, and sickness benefits (in addition to the baseline benefits). Pay range: $17.75 – $17.75 per hour.

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