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Manufacturing Call Center Rep

Global Channel Management, Inc, Houston, TX, United States


About the job Manufacturing Call Center Rep Manufacturing Call Center Rep needs 2+ years experience.

Requirements

Onsite

SAP/ QP1 required

Manufacturing experience

Call center

Account management

Responsibilities

Establishes and maintains customer relationships with key assigned accounts.

Ensures accuracy of order entry.

Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail.

Demonstrates an elevated level of account ownership.

Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers expectations.

Monitors day to day open/back-order reports of each account within a portfolio.

Works to understand product schedule for Liquid and Powder Coatings manufacturing sites.

Working understanding of color matching.

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