Counter Sales Representative
Rexel USA, Jacksonville, FL, United States
Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business across eight regions under various banners including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. The company has more than 460 warehouse storefront locations throughout the U.S. and an online store.
Job Description
We are looking for a Counter Sales Representative to join our Rexel team located in Jacksonville, FL.
Summary
The Counter Sales Representative provides immediate service and product knowledge to our customers, assists with their purchases, processes orders promptly, and collaborates with the branch team for receiving, shipping, and stocking.
What You'll Do
Provide excellent customer service by assisting customers promptly and courteously with purchases and order or return processing. Assist in driving counter sales for electrical distribution and developing new and existing customer relationships. Assist with daily restocking, showroom maintenance, and keeping the showroom and counter clean and organized. Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries. Stay informed and educated on product knowledge. Assist inside sales as needed. Inform manager of any potentially hazardous or safety issue related to customer satisfaction. Perform other duties as assigned.
Job Duties Disclaimer
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities at any time. Competency in the essential duties, commitment to effective customer service, integrity, and teamwork are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or electrical distribution experience (preferred). Previous branch experience (preferred). High School diploma or GED – Required. Knowledge, Skills & Abilities
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities (preferred). Experience in electrical distribution or other electrical sales environments (preferred). Familiarity with automated order entry systems and PCs running Windows-based software (preferred). Strong negotiation and interpersonal skills. Strong written and verbal communication skills. Good teamwork ability. Strong organizational skills. Ability to work efficiently and meet tight deadlines. Typing proficiency. Positive attitude. Desire to improve electrical product knowledge.
Additional Information Physical Demands
Sit: Must be stationary – frequently 21% to 50% of time. Walk: Must be able to move inside/outside work location – constantly at least 51% of time. Use hands: Operate computer and office machinery – constantly at least 51% of time. Stoop, kneel, crouch, or crawl: Must be able to crouch to stock shelves or handle equipment – constantly at least 51% of time. Climb or balance: Must be able to ascend/descend ladders, forklifts, pallet jacks, or other equipment – occasionally up to 20% of time. Talk, hear, taste, smell: Use senses for communication and hazard detection – constantly at least 51% of time.
Weight And Force Demands
Up to 10 pounds – constantly 51% of time. Up to 25 pounds – frequently 21% to 50% of time. Up to 50 pounds – occasionally up to 20% of time.
Working Environment
Exposure to unpleasant or disagreeable physical environments such as high noise levels and heat/cold – occasionally up to 20% of time. Exposure to electrical hazards and risk of shock – occasionally up to 20% of time. Handling potentially dangerous equipment – occasionally up to 20% of time. Travel to offsite locations – occasionally up to 20% of time.
Benefits
Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Optional insurance such as Pet, Legal Assistance, Critical Illness, Home and Auto Insurance Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We promote from within.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business across eight regions under various banners including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. The company has more than 460 warehouse storefront locations throughout the U.S. and an online store.
Job Description
We are looking for a Counter Sales Representative to join our Rexel team located in Jacksonville, FL.
Summary
The Counter Sales Representative provides immediate service and product knowledge to our customers, assists with their purchases, processes orders promptly, and collaborates with the branch team for receiving, shipping, and stocking.
What You'll Do
Provide excellent customer service by assisting customers promptly and courteously with purchases and order or return processing. Assist in driving counter sales for electrical distribution and developing new and existing customer relationships. Assist with daily restocking, showroom maintenance, and keeping the showroom and counter clean and organized. Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries. Stay informed and educated on product knowledge. Assist inside sales as needed. Inform manager of any potentially hazardous or safety issue related to customer satisfaction. Perform other duties as assigned.
Job Duties Disclaimer
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities at any time. Competency in the essential duties, commitment to effective customer service, integrity, and teamwork are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or electrical distribution experience (preferred). Previous branch experience (preferred). High School diploma or GED – Required. Knowledge, Skills & Abilities
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities (preferred). Experience in electrical distribution or other electrical sales environments (preferred). Familiarity with automated order entry systems and PCs running Windows-based software (preferred). Strong negotiation and interpersonal skills. Strong written and verbal communication skills. Good teamwork ability. Strong organizational skills. Ability to work efficiently and meet tight deadlines. Typing proficiency. Positive attitude. Desire to improve electrical product knowledge.
Additional Information Physical Demands
Sit: Must be stationary – frequently 21% to 50% of time. Walk: Must be able to move inside/outside work location – constantly at least 51% of time. Use hands: Operate computer and office machinery – constantly at least 51% of time. Stoop, kneel, crouch, or crawl: Must be able to crouch to stock shelves or handle equipment – constantly at least 51% of time. Climb or balance: Must be able to ascend/descend ladders, forklifts, pallet jacks, or other equipment – occasionally up to 20% of time. Talk, hear, taste, smell: Use senses for communication and hazard detection – constantly at least 51% of time.
Weight And Force Demands
Up to 10 pounds – constantly 51% of time. Up to 25 pounds – frequently 21% to 50% of time. Up to 50 pounds – occasionally up to 20% of time.
Working Environment
Exposure to unpleasant or disagreeable physical environments such as high noise levels and heat/cold – occasionally up to 20% of time. Exposure to electrical hazards and risk of shock – occasionally up to 20% of time. Handling potentially dangerous equipment – occasionally up to 20% of time. Travel to offsite locations – occasionally up to 20% of time.
Benefits
Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Optional insurance such as Pet, Legal Assistance, Critical Illness, Home and Auto Insurance Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We promote from within.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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