Full -Time/Part-Time Retail Sales Associate I
Ace Hardware Corporation, Denver, CO, United States
Retail Associate I
Pay Rate: $17.48
Reports to:
Retail Sales Manager
Direct Reports:
None
POSITION SUMMARY Upholds the Vision, Mission, and Core Values of the company. The primary responsibilities of the Retail Sales 1 Associate positions are to maintain outstanding customer service, generate sales throughout the store, effectively merchandise products, process sales quickly, accurately, and efficiently handle cash register operations and assist in retail stocking, resets, labeling, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure each customer receives outstanding customer service which follows the S.A.L.E.S process and by mystery shop standards
Accurately and efficiently ring on registers and maintain all cash at registers
Issue receipts, refunds, credits, or change due to customers
Maintain awareness of all promotions and advertisements
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Be conscious of shoplifting activity
Aid customers in locating merchandise in the store, on acehardware.com, as well as processing special orders
Correctly organize and stock products from the weekly Ace truck
Answer customers’ questions and provide information on procedures and policies
Execute inventory management protocol as established by the Store Manager
Adhere to all store safety policies
Greet customers as they enter the store
Answer phone calls
Tactfully and pleasantly assist customers
Solicit customers to open an Ace Rewards card
Verify documents and receive product
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Education/Training: High School Diploma or GED
Possess product knowledge of hardware-related products along with a willingness to learn
Establishing relationships and working with customers
Experience in a retail environment, either in marketing, sales, or back-office
Skills/Knowledge: Knowledge of retail computer systems and electronic cash registers
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
Excellent communication skills, exceptional organizational skills, high attention to detail, and ability to multitask
Ability and willingness to work flexible hours, including weekends and holidays, to meet the needs of the business
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store
Must work weekends and Ace events
Job responsibilities may change based on the needs of the business.
Physical Requirements The minimum physical requirements for this position include:
Frequently stock, load, and unload customer orders lifting to 40lbs
Ability to stand for an extended period of time
Climbing step stools and ladders up to 10’
TRAINING REQUIREMENTS The minimum training requirements for this position in the first 90 days include:
Ace Learning Place beginning courses
Epicor Training POS basics courses
Propane certification (if applicable)
Forklift certification (if applicable)
Service Center training
Helpful Ready
Ace Hardware is an equal opportunity employer in a drug-free environment.
Ace goes beyond hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
Are you a hardware hero? Bring your knowledge, and we’ll teach you something new.
Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
We train you from day one; opportunities don’t stop there.
What to expect:
You’ll work directly with customers, welcoming them and helping them find everything necessary to complete their project on one trip.
Like working in a fast-paced and fun environment? We are high energy so time will fly.
You’ll be on your feet for most of your shift (6 to 8 hours).
You must lift 25 to 50 lbs.
Pay, Benefits, and Perks:
For full-time Regular employment, the benefits program includes Sick Time, Vacation Time, Holidays, Medical Insurance, Life Insurance, AD&D, Long-Term Disability, and 401(k).
These programs will be described in more detail in the Associate Handbook.
Perkspot discounts on services and products
Free vests, one ACE shirt, and more
Click through and start your journey with us now!
Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we\'ve remained small and very personal. That\'s why we say a visit to Ace, is like a visit to your neighbor.
#J-18808-Ljbffr
Reports to:
Retail Sales Manager
Direct Reports:
None
POSITION SUMMARY Upholds the Vision, Mission, and Core Values of the company. The primary responsibilities of the Retail Sales 1 Associate positions are to maintain outstanding customer service, generate sales throughout the store, effectively merchandise products, process sales quickly, accurately, and efficiently handle cash register operations and assist in retail stocking, resets, labeling, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure each customer receives outstanding customer service which follows the S.A.L.E.S process and by mystery shop standards
Accurately and efficiently ring on registers and maintain all cash at registers
Issue receipts, refunds, credits, or change due to customers
Maintain awareness of all promotions and advertisements
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Be conscious of shoplifting activity
Aid customers in locating merchandise in the store, on acehardware.com, as well as processing special orders
Correctly organize and stock products from the weekly Ace truck
Answer customers’ questions and provide information on procedures and policies
Execute inventory management protocol as established by the Store Manager
Adhere to all store safety policies
Greet customers as they enter the store
Answer phone calls
Tactfully and pleasantly assist customers
Solicit customers to open an Ace Rewards card
Verify documents and receive product
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Education/Training: High School Diploma or GED
Possess product knowledge of hardware-related products along with a willingness to learn
Establishing relationships and working with customers
Experience in a retail environment, either in marketing, sales, or back-office
Skills/Knowledge: Knowledge of retail computer systems and electronic cash registers
A commitment to service excellence and customer satisfaction
Solid team player with excellent interpersonal skills
Excellent communication skills, exceptional organizational skills, high attention to detail, and ability to multitask
Ability and willingness to work flexible hours, including weekends and holidays, to meet the needs of the business
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store
Must work weekends and Ace events
Job responsibilities may change based on the needs of the business.
Physical Requirements The minimum physical requirements for this position include:
Frequently stock, load, and unload customer orders lifting to 40lbs
Ability to stand for an extended period of time
Climbing step stools and ladders up to 10’
TRAINING REQUIREMENTS The minimum training requirements for this position in the first 90 days include:
Ace Learning Place beginning courses
Epicor Training POS basics courses
Propane certification (if applicable)
Forklift certification (if applicable)
Service Center training
Helpful Ready
Ace Hardware is an equal opportunity employer in a drug-free environment.
Ace goes beyond hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
Are you a hardware hero? Bring your knowledge, and we’ll teach you something new.
Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
We train you from day one; opportunities don’t stop there.
What to expect:
You’ll work directly with customers, welcoming them and helping them find everything necessary to complete their project on one trip.
Like working in a fast-paced and fun environment? We are high energy so time will fly.
You’ll be on your feet for most of your shift (6 to 8 hours).
You must lift 25 to 50 lbs.
Pay, Benefits, and Perks:
For full-time Regular employment, the benefits program includes Sick Time, Vacation Time, Holidays, Medical Insurance, Life Insurance, AD&D, Long-Term Disability, and 401(k).
These programs will be described in more detail in the Associate Handbook.
Perkspot discounts on services and products
Free vests, one ACE shirt, and more
Click through and start your journey with us now!
Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we\'ve remained small and very personal. That\'s why we say a visit to Ace, is like a visit to your neighbor.
#J-18808-Ljbffr