Customer Service Representative I

### Job Details#### Job Title:Customer Service Representative I

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#### Job Type:Full Time

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### Get Job Alerts**Career Type:** Customer Support

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to manage your alerts# Customer Service Representative I| Number of Years Experience: \* |

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|****Job Purpose and Impact****

The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

****Key Accountabilities****

* Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.* Inform customers about order status, invoices, contract balances and other information needed to complete the sale.* Execute customer service strategies.* Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.* Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.* Other duties as assigned

****Qualifications****

**MINIMUM QUALIFICATIONS**

* Bachelor's degree in a related field or equivalent experience**PREFERRED QUALIFICATIONS**

* Experience working with contracts such as government, legal etc.* Experience in SAP* Experience in Salesforce* Experience with MS Suite and Adobe* Open to potential travel up to 10%

Equal Opportunity Employer, including Disability/VetTo apply please click on APPLY TO THIS POSITIONJob Post Date: 04/07/26Here are some other jobs you may be interested in applying for.|

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