Customer Service Representative
U-Haul International, Inc., Evanston, IL, United States
Are you a people person? Do you love helping others? U-Haul seeks friendly, motivated people for the position of Customer Service Representative. As part of a supportive team you will be the face of U‑Hau’s exceptional service and ensure customers receive all the help they need on their journeys by inspecting and maintaining equipment and assisting with dispatch and returns using up‑to‑date technology. This position offers on‑the‑job education.
Benefits
Opportunities for advancement
Mindset App Reimbursement
Health insurance and prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLife legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Business travel insurance
You Matter EAP
LifeLock identity theft protection
Critical illness / group accident insurance
Dave Ramsey’s SmartDollar Program
Responsibilities
Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
Use smartphone‑based U‑Scan technology to manage rentals and inventory.
Move and hook up U‑Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U‑Haul upon employment).
Drive a forklift (certification offered through U‑Haul upon employment).
Perform other duties as assigned.
Participate in ongoing continuous U‑Haul education through U‑Haul University.
Minimum Qualifications
Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Work Environment The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs, assisted or unassisted.
Pay Range $15.00 – $24.68 per hour (hourly).
Equal Opportunity Employer U‑Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process.
#J-18808-Ljbffr
Benefits
Opportunities for advancement
Mindset App Reimbursement
Health insurance and prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLife legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Business travel insurance
You Matter EAP
LifeLock identity theft protection
Critical illness / group accident insurance
Dave Ramsey’s SmartDollar Program
Responsibilities
Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
Use smartphone‑based U‑Scan technology to manage rentals and inventory.
Move and hook up U‑Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U‑Haul upon employment).
Drive a forklift (certification offered through U‑Haul upon employment).
Perform other duties as assigned.
Participate in ongoing continuous U‑Haul education through U‑Haul University.
Minimum Qualifications
Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Work Environment The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs, assisted or unassisted.
Pay Range $15.00 – $24.68 per hour (hourly).
Equal Opportunity Employer U‑Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process.
#J-18808-Ljbffr