Commercial Operations Representative
Turner Pest Control, Jacksonville, FL, United States
If you love making people happy and delivering phenomenal customer service, Turner Pest Control has an exciting opportunity for you! We are currently seeking a friendly, helpful, detail-focused Commercial Operations Representative to join our team. A business thrives based on how well it treats its customers, so this fast‑paced, high‑volume, inbound call center is an incredibly critical component of the continued success of Turner Pest Control. That call center needs to be staffed with the most professional, attentive, and upbeat Customer Service Reps we can find. Hopefully, that’s you!
What You’ll Get... We want to help our employees build a great career and a great future. At Turner Pest Control, you’ll have access to these great benefits!
Health And Well‑being
Blue Cross Blue Shield medical PPO options
Delta Dental and Vision
Prescription drug program
Flexible Spending Accounts (FSA) for medical and childcare expenses
Health Savings Plans (HSA) available with qualified plans
Financial Security
Competitive hourly compensation
401(k) Savings Plan
Life insurance and short‑term disability 100% company paid (with options to buy up)
Long‑term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
Work/Life Balance
Enjoy stable, year‑round employment with opportunities for growth
Paid training
Paid time off and eight paid holidays
Opportunities for advancement
What You’ll Do... As a Commercial Operations Representative at Turner Pest Control, you will be the friendly and professional voice our customers count on. You’ll handle incoming calls and emails, helping customers with scheduling, billing, and general service questions. You’ll work in a fast‑paced environment, often juggling multiple tasks at once while ensuring each customer feels valued and heard. Whether you’re answering complex billing questions, coordinating services across departments, or following up on previous requests, your goal is to resolve issues quickly and leave every customer with a great impression of our company. You’ll also make outbound calls and send emails related to service renewals and appointment reminders, all while maintaining clear and positive communication with teammates, field staff, and managers. Your positive attitude, problem‑solving skills, and commitment to excellent service will make a meaningful impact every day.
Who You Are...
One or more years of administrative/office experience
Strong verbal and written communication skills
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
The ability to multi‑task and thrive in a fast‑paced environment
The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer‑focused
High School Diploma or equivalent
One year call center experience (Preferred)
Who We Are... Turner Pest Control has protected homes and businesses across Florida for over 50 years with expert, eco‑friendly pest management solutions. As one of the fastest‑growing pest control companies in the state and ranked among the top 100 in the U.S., we take pride in combining innovative services with our strong family values. Our certified specialists provide comprehensive pest, termite, lawn, mosquito, and wildlife management, ensuring year‑round protection with no long‑term contracts. With flexible scheduling, no‑obligation quotes, and a satisfaction guarantee, Turner Pest Control delivers personalized concierge care you can trust to keep our customer’s property pest‑free year‑round.
EOE/M/F/Vet/Disabled Turner Pest Control is a Drug‑Free Workplace Salary: $18 - $19 per hour
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What You’ll Get... We want to help our employees build a great career and a great future. At Turner Pest Control, you’ll have access to these great benefits!
Health And Well‑being
Blue Cross Blue Shield medical PPO options
Delta Dental and Vision
Prescription drug program
Flexible Spending Accounts (FSA) for medical and childcare expenses
Health Savings Plans (HSA) available with qualified plans
Financial Security
Competitive hourly compensation
401(k) Savings Plan
Life insurance and short‑term disability 100% company paid (with options to buy up)
Long‑term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
Work/Life Balance
Enjoy stable, year‑round employment with opportunities for growth
Paid training
Paid time off and eight paid holidays
Opportunities for advancement
What You’ll Do... As a Commercial Operations Representative at Turner Pest Control, you will be the friendly and professional voice our customers count on. You’ll handle incoming calls and emails, helping customers with scheduling, billing, and general service questions. You’ll work in a fast‑paced environment, often juggling multiple tasks at once while ensuring each customer feels valued and heard. Whether you’re answering complex billing questions, coordinating services across departments, or following up on previous requests, your goal is to resolve issues quickly and leave every customer with a great impression of our company. You’ll also make outbound calls and send emails related to service renewals and appointment reminders, all while maintaining clear and positive communication with teammates, field staff, and managers. Your positive attitude, problem‑solving skills, and commitment to excellent service will make a meaningful impact every day.
Who You Are...
One or more years of administrative/office experience
Strong verbal and written communication skills
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
The ability to multi‑task and thrive in a fast‑paced environment
The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer‑focused
High School Diploma or equivalent
One year call center experience (Preferred)
Who We Are... Turner Pest Control has protected homes and businesses across Florida for over 50 years with expert, eco‑friendly pest management solutions. As one of the fastest‑growing pest control companies in the state and ranked among the top 100 in the U.S., we take pride in combining innovative services with our strong family values. Our certified specialists provide comprehensive pest, termite, lawn, mosquito, and wildlife management, ensuring year‑round protection with no long‑term contracts. With flexible scheduling, no‑obligation quotes, and a satisfaction guarantee, Turner Pest Control delivers personalized concierge care you can trust to keep our customer’s property pest‑free year‑round.
EOE/M/F/Vet/Disabled Turner Pest Control is a Drug‑Free Workplace Salary: $18 - $19 per hour
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