Customer Service Representative

Education LevelHigh SchoolCategoryCustomer Service**Location:** West Palm Beach, FL (On-Site)* Strong written and verbal communication skills* Excellent customer service and interpersonal abilities* High attention to detail and strong organizational skills* Ability to multitask and prioritize in a fast-paced environment* Strong problem-solving and analytical skills* Proficiency with Microsoft Office (Word, Excel, Outlook)* Experience with NetSuite (Oracle ERP) **preferred**, but not required* Experience in construction, permitting, or project coordination **highly desirable*** High School Diploma or GED (Required)* 1–2 years of customer service or administrative support experience* Students pursuing degrees in Construction Management, Business Administration, or related fields are encouraged to apply* Experience with permitting coordination, purchasing, or construction operations is a **strong plus**## Qualifications**Required Skills/Abilities:*** Minimum 2 years of customer service experience, preferably in a project-based or service-oriented environment.* Excellent verbal and written communication skills, including heavy phone and email interaction.* Strong organizational skills and exceptional attention to detail.* Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.* Computer literate; proficient with Microsoft Office Suite (Outlook, Excel, Word).* Ability to work collaboratively with internal teams and external partners.* Strong problem-solving, follow-up, and follow-through skills.**Education and Experience:*** HS diploma required, additional education a plus.* Minimum 2 years of relevant customer service experience required.**Physical Requirements:*** Prolonged periods sitting at a desk and working on a computer.* Must be able to lift up to 15 pounds at times.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

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Date**Cindy Pinnock HR Manager**\_\_\_\_

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Date #J-18808-Ljbffr