Customer Service Representative
Dynamic Dies, Inc., Holland, OH, United States
Dynamic Dies
in
Holland, OH
is looking to hire a
full-time Customer Service Rep . Are you looking to
build a career
in customer service? Are you passionate about taking care of your customers? Would you like to work for a
family‑owned company
that
values its employees ? If so, please read on!
This position for Customer Service Rep earns a
competitive wage
which scales based on experience. We provide a
competitive benefits package that includes medical and dental
as well as
great perks , including
employee appreciation events, free food, games, prizes, and schedule flexibility .
ABOUT DYNAMIC DIES Founded in 1971, we are one of the largest manufacturers of tooling for the corrugated box industry. We began as a small business in a rented garage and have expanded to a multi‑state operation consisting of four manufacturing facilities located in Toledo, Ohio, Pittsburgh, PA, Indianapolis, IN, and Middletown, Ohio. Our state‑of‑the‑art graphics operation is centralized at our Toledo manufacturing facility which is also home to our corporate offices. Our company now has around 200 employees, and we have been voted as a top workplace by our employees in 2017 and 2021.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP Imagine walking through the grocery store and checking the boxes to see if you entered the order for that box. Or at your child's next birthday, their gift came in a box you helped create. As a Customer Service Rep that’s what you do — transform orders into on‑shelf realities.
In this Customer Service role, you are the everyday voice of the company to our customers. You will have a set group of customers and will be responsible for entering orders and generating quotes for our customers. You will respond to customer emails and requests in a helpful, timely manner, always keeping in mind that our customer is our top priority.
Using your keen eye for detail, you will ensure all information that is needed for production is complete. You will be the contact for any issues or concerns from your customers as well as issues from production. Because every job we do is custom, you enjoy the job variety this brings as well as learning something new with each order you handle. You find great satisfaction in solving problems and working in a fast‑paced environment.
QUALIFICATIONS FOR CUSTOMER SERVICE REP
3 years Customer Service experience in a manufacturing environment or problem‑solving environment
Excellent communication skills both verbally and written
Strong computer skills — including Excel, Outlook, and SharePoint
Strong organizational skills and the ability to manage multiple projects and priorities
Good mathematical skills
WORK SCHEDULE FOR CUSTOMER SERVICE REP This position will work from
8 AM – 4:30 PM
with occasional overtime to service the customer's needs.
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in
Holland, OH
is looking to hire a
full-time Customer Service Rep . Are you looking to
build a career
in customer service? Are you passionate about taking care of your customers? Would you like to work for a
family‑owned company
that
values its employees ? If so, please read on!
This position for Customer Service Rep earns a
competitive wage
which scales based on experience. We provide a
competitive benefits package that includes medical and dental
as well as
great perks , including
employee appreciation events, free food, games, prizes, and schedule flexibility .
ABOUT DYNAMIC DIES Founded in 1971, we are one of the largest manufacturers of tooling for the corrugated box industry. We began as a small business in a rented garage and have expanded to a multi‑state operation consisting of four manufacturing facilities located in Toledo, Ohio, Pittsburgh, PA, Indianapolis, IN, and Middletown, Ohio. Our state‑of‑the‑art graphics operation is centralized at our Toledo manufacturing facility which is also home to our corporate offices. Our company now has around 200 employees, and we have been voted as a top workplace by our employees in 2017 and 2021.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP Imagine walking through the grocery store and checking the boxes to see if you entered the order for that box. Or at your child's next birthday, their gift came in a box you helped create. As a Customer Service Rep that’s what you do — transform orders into on‑shelf realities.
In this Customer Service role, you are the everyday voice of the company to our customers. You will have a set group of customers and will be responsible for entering orders and generating quotes for our customers. You will respond to customer emails and requests in a helpful, timely manner, always keeping in mind that our customer is our top priority.
Using your keen eye for detail, you will ensure all information that is needed for production is complete. You will be the contact for any issues or concerns from your customers as well as issues from production. Because every job we do is custom, you enjoy the job variety this brings as well as learning something new with each order you handle. You find great satisfaction in solving problems and working in a fast‑paced environment.
QUALIFICATIONS FOR CUSTOMER SERVICE REP
3 years Customer Service experience in a manufacturing environment or problem‑solving environment
Excellent communication skills both verbally and written
Strong computer skills — including Excel, Outlook, and SharePoint
Strong organizational skills and the ability to manage multiple projects and priorities
Good mathematical skills
WORK SCHEDULE FOR CUSTOMER SERVICE REP This position will work from
8 AM – 4:30 PM
with occasional overtime to service the customer's needs.
#J-18808-Ljbffr