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ChurnZero is hiring: Freelance Content Writer in Washington

ChurnZero, Washington, DC, United States


We are a SaaS company in the customer success/customer growth space looking for an experienced Freelance Writer who can create thoughtful, high-quality content quickly. This role spans educational long(er)-form content and marketing copy, including blogs, ebooks, web copy, landing pages, email, social posts, and campaign assets. You should be able to turn ideas into clear, engaging, well-structured content for B2B SaaS audiences, including customer success leaders, revenue leaders, operations leaders, and practitioners. Job Title: Freelance B2B SaaS Content Writer / Copywriter Classification: Project based, contract Reports to: Senior Director, Marketing Communications Location: Remote - US, preference for ET / Central based Hourly Rate Range: $85.00 - $150.00 per hour What you’ll do Write educational and thought leadership content such as blogs, guides, ebooks, and research-based assets (as needed) Write conversion-oriented marketing copy for web pages, landing pages, email, and campaign assets Create short-form promotional copy for LinkedIn posts, newsletters and other promotional outlets Interview internal subject matter experts, as needed, and turn their insights into compelling, accurate content Adapt to our brand voice and follow AP style Work from briefs, but also suggest stronger angles, headlines, and narrative structures Deliver clean first drafts on deadline and incorporate feedback efficiently What we’re looking for 5+ years of experience writing for B2B SaaS, ideally in customer success, revenue operations, retention, onboarding, adoption, lifecycle marketing, or adjacent categories Strong portfolio showing a mix of: educational blog content ebooks or white papers website or landing page copy email or campaign copy social copy Ability to write both informational and persuasive content Clear command of AP style Proven ability to learn a company’s tone and write in-brand Strong project management skills and fast turnaround times Familiarity with SEO fundamentals What success looks like Drafts require light editing, not rewrites Content sounds informed, specific, and useful — not generic You can move between a blog, an ebook section, a landing page, and a social thread without losing voice or quality You are responsive, reliable, and consistently on deadline #J-18808-Ljbffr