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Air & Ocean Import coordinator

Freight Appointments, Chicago, IL, United States


Ocean & Air Import Coordinator

Location:

Chicago, IL Company:

Freight Appointments Industry:

Freight Forwarding / International Logistics

About the Company Freight Appointments is working on behalf of a well-established international freight forwarding client in Chicago seeking an experienced

Ocean & Air Import Coordinator

to join their growing operations team. This is an excellent opportunity to join a dynamic organization offering long-term career growth within global logistics.

Position Overview The Ocean & Air Import Coordinator will be responsible for managing end-to-end import shipments (both ocean and air) from origin through final delivery, ensuring compliance, accuracy, and exceptional customer service.

Key Responsibilities Handle full-cycle

Ocean and Air Import shipments Coordinate with overseas agents, carriers, truckers, and customs brokers Prepare and process import documentation (ISF, Arrival Notices, Delivery Orders, etc.) Monitor shipment milestones and ensure timely delivery Provide accurate billing, cost control, and file profitability review Maintain strong communication with customers and internal teams Ensure compliance with U.S. Customs regulations and company SOPs Resolve shipment discrepancies, delays, or claims efficiently

Requirements 2+ years of experience in Ocean and/or Air Import within freight forwarding Strong understanding of U.S. import regulations and documentation Experience working with CFS, airlines, steamship lines, and trucking providers Proficiency in freight forwarding software (CargoWise preferred) Strong organizational and problem-solving skills Excellent communication skills

Compensation & Benefits Competitive base salary (commensurate with experience) Health, dental, and vision insurance 401(k) Paid time off Career progression opportunities