Associate Insurance Representative - Remote IA, MN, ND, SD

Job Summary The Associate Insurance Representative processes and monitors unpaid third party insurance, Medicare, Medicaid, or government-assisted program accounts for proper reimbursement, primarily for prebilled accounts. They prepare and submit claims to payers electronically or by paper, secure required medical documentation, perform account follow‑up on outstanding balances, and take necessary actions for account resolution in accordance with established federal and state regulations. Responsibilities Process daily workflow changes, including eligibility verification, information verification, payment postings, initiating refunds, processing month‑end, resolving and troubleshooting incidents, reporting, initial billings and re‑billings of claims, scanning and indexing documents. Act as the point of contact to provide assistance as needed. Ensure accounts are set up correctly with complete, timely, and accurate information. Comply with departmental standards and maintain authorized completion times. Stay updated on all state/federal billing requirements and changes for insurance types within the area of responsibility. Submit and correct errors on claims based on edits and appropriate department procedures. Process and resolve technical denials (e.g., records required denials). Perform miscellaneous job‑related duties as requested. Qualifications High school diploma or equivalent preferred. Previous billing experience preferred. Benefits Health insurance Dental insurance Vision insurance Life insurance 401(k) retirement plan Work/life balance benefits Generous time‑off package Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org. Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment. Location: Remote, MN Facility: Remote MN Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $15.00 - $23.00

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