Analyst, Fraud Investigations & Reporting

Job Description Summary The Fraud Investigations & Reporting Analyst is responsible for conducting comprehensive investigations into potential fraud and suspicious activity across various channels, including account surveillance, branch escalations, and regulatory inquiries. This role involves analyzing transactions, performing due diligence, drafting Suspicious Activity Reports (SARs), and collaborating with internal and external stakeholders to mitigate fraud risk and respond to potential fraud events. Essential Duties and Responsibilities Conduct end-to-end transaction analysis and alert reviews arising from account surveillance, fraud monitoring systems, and branch escalations. Inquire with branch and other business areas to gather facts and inform analysis. Prepare 314(b) inquiries when needed to support investigations. Make risk-based decisions regarding potential fraud events, including determining suspicious activity, initiating recovery efforts, restricting accounts, and escalating cases when appropriate. Identify process inefficiencies and recommend or implement improvements to enhance fraud detection and operational effectiveness. Maintain up-to-date knowledge of fraud typologies, regulatory changes, and industry best practices. Uphold a high standard of confidentiality, integrity, and professionalism in all aspects of work. Stay informed on emerging fraud trends, regulatory changes, and industry best practices. Escalate issues or concerns to management as needed. Answer and manage inbound Fraud Hotline calls, gathering detailed information on suspected fraud, performing initial triage, providing guidance and support to the field, and escalating cases to appropriate teams in accordance with internal procedures. Skills Identifying irregularities and red flags. Performing critical analysis supported by clear and accurate documentation. Drafting clear, concise, and compliant alert, case and SAR narratives and e‑mails. Cross‑functional collaboration and stakeholder communication. Investigating compliance issues and irregularities. Making risk‑based decisions, using creativity, resourcefulness, expertise, and sound due diligence. Time management and prioritization in a high‑volume environment. Written and verbal communication. Administering anti‑fraud policies and procedures. Planning and scheduling work to meet organizational and regulatory requirements. Operating standard office equipment and using required software applications. Abilities Work independently as well as collaboratively and manage multiple workflow functions with minimal supervision. Complete high‑volume, deadline‑driven work in a timely manner, focusing on quality and compliance. Use sound judgment supported by research and expertise to make informed decisions in response to potential fraud. Communicate effectively with clients, business associates, peers, management, and various internal and external stakeholders (both verbally and through written correspondence). Receive and apply feedback on work product and practices. Prioritize work effectively. Adapt to evolving fraud threats and regulatory changes. Gather information, identify linkages, trends, significance, and communicate findings. Interpret and apply regulations and recommend compliance changes as appropriate. Provide a high level of customer service, including handling inbound phone calls. Establish and maintain effective working relationships at all levels of the organization. Maintain confidentiality and exercise sound judgment. Foster a culture of integrity, accountability, and continuous improvement. Education and Previous Experience Bachelor’s Degree (B.A.) from a four‑year college or university in a related field and a minimum of 3‑5 years’ experience in the securities or financial services industry. Any equivalent combination of education, training, and/or experience approved by Human Resources. Licenses and Certifications CFE preferred or the ability to obtain in 12 months. CAMS preferred. SIE and/or Series 7 preferred. Travel Less than 25%. Workstyle Hybrid. Compensation & Benefits The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance; accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. Equal Opportunity Statement The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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