
CS Leader - Mid‑Market & SMB Growth & Retention
Cervin, New York, NY, United States
A leading customer success company in New York is looking for a Manager of Customer Success to lead a team focused on mid-market and SMB customers. You will be responsible for driving retention, expansion, and developing playbooks tailored for customer journeys. The role requires 5-7 years in customer success, with at least 3 years in team management. The offered compensation ranges from $150K to $250K, and the position is hybrid.
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