Commercial Insurance Claims Account Executive
NACBA, Atlanta, GA, United States
Claim Account Executive – McGriff Specialty
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh.
A Day in the Life As our Claim Account Executive on the McGriff Specialty Team, you will:
Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client- related communications.
Handle all claims within the upper and Jumbo segments with little direct supervision.
Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
Aide Claim Manager as a resource by mentoring and developing internal consultants.
Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk Containment and Claim Mitigation.
Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
Participate in the development and review of service plans.
Identify, pursue appropriate business development opportunities with new and existing clients.
Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
Support sales and service marketing efforts related to account renewals and new business opportunities.
Our Future Colleague
Bachelor's degree or equivalent work experience
Ten years of experience in a claim adjuster role or broker claim consulting role
Insurance Adjuster's License and licensed in accordance with local requirements
Multi-line claim experience
In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contracts
Understand and apply computer and communications technology applicable to the position
Superior writing skills to convey and explain complex issues and ideas
Excellent deductive reasoning skills and problem solving ability
Preferred Qualifications
Experience in insurance carrier underwriting
Continuing Education and professional associations to stay abreast of insurance claims matters
Prior brokerage experience
Associate in Risk Management (ARM) or Associate in Claims (AIC) designation
Valuable Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
The applicable base salary range for this role is $92,400 to $172,100. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: April 8, 2027.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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A Day in the Life As our Claim Account Executive on the McGriff Specialty Team, you will:
Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client- related communications.
Handle all claims within the upper and Jumbo segments with little direct supervision.
Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
Aide Claim Manager as a resource by mentoring and developing internal consultants.
Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk Containment and Claim Mitigation.
Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
Participate in the development and review of service plans.
Identify, pursue appropriate business development opportunities with new and existing clients.
Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
Support sales and service marketing efforts related to account renewals and new business opportunities.
Our Future Colleague
Bachelor's degree or equivalent work experience
Ten years of experience in a claim adjuster role or broker claim consulting role
Insurance Adjuster's License and licensed in accordance with local requirements
Multi-line claim experience
In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contracts
Understand and apply computer and communications technology applicable to the position
Superior writing skills to convey and explain complex issues and ideas
Excellent deductive reasoning skills and problem solving ability
Preferred Qualifications
Experience in insurance carrier underwriting
Continuing Education and professional associations to stay abreast of insurance claims matters
Prior brokerage experience
Associate in Risk Management (ARM) or Associate in Claims (AIC) designation
Valuable Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
The applicable base salary range for this role is $92,400 to $172,100. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: April 8, 2027.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#J-18808-Ljbffr