Escrow Assistant (hybrid)
ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC, Chicago, IL, United States
About the Company
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, we have focused on putting people first and fostering an inclusive and supportive environment.
Position Overview Associate Escrow Assistant – Hybrid (Tuesday and Wednesday in‑office, Monday, Thursday, and Friday remote)
What You’ll Do
Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post‑closing actions
Communicate regularly with customers, answering calls and responding to emails
Interpret various agreements as they relate to escrow closings
Work with a variety of technologies to enable escrow transactions and ensure a phenomenal customer experience
What You’ll Bring
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication skills with both internal teams and external customers
Problem‑solving with strong organizational skills, detail orientation, natural curiosity, and eagerness to learn
Team player who contributes to delivering beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
Previous escrow‑related experience preferred
Pay Range: $17.68 - $23.56 Hourly
What We Offer We embrace individuality, supportive of diversity, equity, and inclusion. First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, employee stock purchase plan, and more.
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Position Overview Associate Escrow Assistant – Hybrid (Tuesday and Wednesday in‑office, Monday, Thursday, and Friday remote)
What You’ll Do
Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post‑closing actions
Communicate regularly with customers, answering calls and responding to emails
Interpret various agreements as they relate to escrow closings
Work with a variety of technologies to enable escrow transactions and ensure a phenomenal customer experience
What You’ll Bring
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication skills with both internal teams and external customers
Problem‑solving with strong organizational skills, detail orientation, natural curiosity, and eagerness to learn
Team player who contributes to delivering beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
Previous escrow‑related experience preferred
Pay Range: $17.68 - $23.56 Hourly
What We Offer We embrace individuality, supportive of diversity, equity, and inclusion. First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, employee stock purchase plan, and more.
#J-18808-Ljbffr