Servicing Specialist - Floorplan Financing
First Business Financial Services, Inc., Indianapolis, IN, United States
Join the winning team at First Business Bank as a Servicing Specialist - Floorplan Financing!
This role is an onsite position 8am-5pm Monday-Friday with the flexibility of 1 day remote post onboarding.
We’re looking for a motivated, detail-oriented Servicing Specialist - Floorplan Financing to support our business clients with their loan details.
The Servicing Specialist is the primary point of contact for our clients, ensuring their day‑to‑day needs are met with accuracy, urgency, and care.
POSITION OVERVIEW
Serving as the go-to resource for our business clients
Processing new loans efficiently and within established turnaround times
Managing payoff timelines and releases
Reconciling monthly audit inspections and reporting findings to managementEnsuring clients maintain compliance with their agreements
Utilizing collection skills when needed to support portfolio performance
Delivering best-in-class customer service with every interaction
Developing a comprehensive understanding of bank policies, processes, and procedures
POSITION REQUIREMENTS
Banking experience preferred
Floorplan Financing experience preferred
Able to effectively and professionally communicate with clients and internal team members.
Self-motivated, independent and able to effectively utilize training and resource materials.
Proficiency with Outlook, Excel, Word
Effectively prepare or review of documents and reports using Microsoft Office based products, Customer Relationship Management (CRM) tools and internal work queues at a satisfactory pace.
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We’re looking for a motivated, detail-oriented Servicing Specialist - Floorplan Financing to support our business clients with their loan details.
The Servicing Specialist is the primary point of contact for our clients, ensuring their day‑to‑day needs are met with accuracy, urgency, and care.
POSITION OVERVIEW
Serving as the go-to resource for our business clients
Processing new loans efficiently and within established turnaround times
Managing payoff timelines and releases
Reconciling monthly audit inspections and reporting findings to managementEnsuring clients maintain compliance with their agreements
Utilizing collection skills when needed to support portfolio performance
Delivering best-in-class customer service with every interaction
Developing a comprehensive understanding of bank policies, processes, and procedures
POSITION REQUIREMENTS
Banking experience preferred
Floorplan Financing experience preferred
Able to effectively and professionally communicate with clients and internal team members.
Self-motivated, independent and able to effectively utilize training and resource materials.
Proficiency with Outlook, Excel, Word
Effectively prepare or review of documents and reports using Microsoft Office based products, Customer Relationship Management (CRM) tools and internal work queues at a satisfactory pace.
#J-18808-Ljbffr