Customer Business Director, Global Leasing, Middle East & Africa (Onsite)
WMFHA, East Hartford, CT, United States
Location
US-CT-EAST HARTFORD-OBG 400 Main St BLDG OBG
Eligibility This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.
Working Arrangement Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
Role Overview The customer business organization inside Pratt & Whitney is responsible for listening to voice of customer, and leading cross‑functional customer‑facing teams to deliver on our commitment to enable customer success. We are looking for qualified business professionals who have the passion and commitment to excellence. The selected individual will report to the Regional Vice President, Customer Business: Global Leasing, Middle East & Africa, and will be responsible for direct customer relationships including strategic leadership and sales in the region. He or she will lead the Customer Focus Team (CFT) to manage the full range of Pratt & Whitney sales and support services to commercial customers, including relationship development and account management, identifying market opportunities and establishing ongoing rapport with customers to grow business backlog and market share. The primary scope is Global Leasing customers, with a separate airline customer in each of the Middle East and Africa regions.
The individual will meet frequently with current and prospective customers to manage relationships, gain and communicate insights into customer issues and requirements, and ensure customer awareness of P&W products and services. Expected to share vision, gain consensus and lead cross-functional CFT in support of all corresponding commercial initiatives.
International travel will be required.
What You Will Do
Develop strong customer relationships at assigned accounts.
Establish, maintain and extend relationships with airframers, government and regulatory agencies, and other industry players to promote P&W CE products and services.
Provide customer leadership and strategy as the single-point expert on customer organization, and.
Collaborate effectively with P&W and global teams based in the assigned region.
Qualifications You Must Have
Bachelor’s degree 10 years of experience or an Advanced Degree and 7 years of experience to include commercial aerospace experience, contract negotiation skills, influential leadership, opportunity/project management, external facing customer/supplier focused role.
Qualifications We Prefer
Sales experience
Degree in Finance, Legal or STEM
Effective interpersonal skills, relationship building and influencing abilities with internal and external customers; track record of attaining results through influence and collaboration
Executive presence and leadership experience in leading successful teams
Experience in understanding commercial legal contracts, airline operations, economics & analysis preferred
Strong customer focus, industry knowledge, and demonstrated business acumen
Benefits The salary range for this role is $132,400 USD – $251,600 USD. Hired applicants may be eligible for benefits including medical, dental, vision, life insurance, short-term and long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, employee scholar program, parental leave, paid time off, holidays, and incentive compensation programs depending on the level and collective bargaining agreement. Specific benefits depend on the business unit and coverage.
Equal Opportunity Employer Statement RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Eligibility This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.
Working Arrangement Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
Role Overview The customer business organization inside Pratt & Whitney is responsible for listening to voice of customer, and leading cross‑functional customer‑facing teams to deliver on our commitment to enable customer success. We are looking for qualified business professionals who have the passion and commitment to excellence. The selected individual will report to the Regional Vice President, Customer Business: Global Leasing, Middle East & Africa, and will be responsible for direct customer relationships including strategic leadership and sales in the region. He or she will lead the Customer Focus Team (CFT) to manage the full range of Pratt & Whitney sales and support services to commercial customers, including relationship development and account management, identifying market opportunities and establishing ongoing rapport with customers to grow business backlog and market share. The primary scope is Global Leasing customers, with a separate airline customer in each of the Middle East and Africa regions.
The individual will meet frequently with current and prospective customers to manage relationships, gain and communicate insights into customer issues and requirements, and ensure customer awareness of P&W products and services. Expected to share vision, gain consensus and lead cross-functional CFT in support of all corresponding commercial initiatives.
International travel will be required.
What You Will Do
Develop strong customer relationships at assigned accounts.
Establish, maintain and extend relationships with airframers, government and regulatory agencies, and other industry players to promote P&W CE products and services.
Provide customer leadership and strategy as the single-point expert on customer organization, and.
Collaborate effectively with P&W and global teams based in the assigned region.
Qualifications You Must Have
Bachelor’s degree 10 years of experience or an Advanced Degree and 7 years of experience to include commercial aerospace experience, contract negotiation skills, influential leadership, opportunity/project management, external facing customer/supplier focused role.
Qualifications We Prefer
Sales experience
Degree in Finance, Legal or STEM
Effective interpersonal skills, relationship building and influencing abilities with internal and external customers; track record of attaining results through influence and collaboration
Executive presence and leadership experience in leading successful teams
Experience in understanding commercial legal contracts, airline operations, economics & analysis preferred
Strong customer focus, industry knowledge, and demonstrated business acumen
Benefits The salary range for this role is $132,400 USD – $251,600 USD. Hired applicants may be eligible for benefits including medical, dental, vision, life insurance, short-term and long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, employee scholar program, parental leave, paid time off, holidays, and incentive compensation programs depending on the level and collective bargaining agreement. Specific benefits depend on the business unit and coverage.
Equal Opportunity Employer Statement RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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