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Product Owner - Remote

Make Choteau Home, Billings Metropolitan Area, MT, United States


We’re looking for a

Product Owner

to join our high-performing, mission-driven Professional Services (ProServ) team. In this role, you’ll act as the critical link between our clients’ business needs and our engineering capabilities by translating complex requirements into impactful, scalable solutions.

Success in this role is defined by your ability to maximize engineering efficiency while delivering exceptional customer outcomes. You’ll work across client-facing engagements and internal teams, ensuring the right work is prioritized, clearly defined, and delivered with quality.

This is a full-time position that reports to the

Senior Manager of Technical Professional Services .

How You’ll Make an Impact

Translate complex customer requirements into clear, actionable features that align with client goals and technical capabilities

Own and prioritize the product backlog, ensuring all work is well-defined, scoped, and ready for development

Lead backlog refinement and support sprint execution by keeping engineering teams focused, unblocked, and aligned

Define clear acceptance criteria to ensure delivered solutions meet both client expectations and technical standards

Proactively identify dependencies, risks, and blockers, and drive solutions to maintain delivery momentum

Serve as the primary liaison between client stakeholders, Professional Services, Project Management, and Engineering teams

Facilitate alignment across business and technical partners to ensure shared understanding and successful outcomes

Occasionally manage smaller client engagements end-to-end, ensuring timely delivery and strong communication

Support Agile ceremonies such as sprint planning, refinement, retrospectives, and standups as needed

Build strong cross-functional relationships and contribute to a collaborative, high-performing team environment

Partner with globally distributed teams, including collaborating with engineers in India (~15% of your time, with some schedule flexibility required)

What We’re Looking For

Agile Product Ownership:

At least 2 years of experience managing backlogs, refining user stories, and defining clear acceptance criteria (Jira or similar tools)

Project Delivery:

Proven ability to manage projects or features end-to-end, ensuring work is delivered on time and aligned to requirements

Client-Centric Approach:

Experience working directly with clients or stakeholders to gather requirements, manage expectations, and deliver value

Technical Aptitude:

Comfortable collaborating with engineering teams and able to learn and apply technical concepts such as APIs, integrations, and system workflows

Cross-Functional Collaboration:

Ability to work effectively across Product, Engineering, and Project Management to drive alignment and execution

Communication:

Strong written and verbal communication skills, with the ability to translate complex or ambiguous requirements into clear, actionable plan

Prioritization & Execution:

Demonstrated ability to manage competing priorities and keep work moving forward in a fast-paced environment

Location:

Remote, U.S.-based role requiring U.S. residency full-time.

Compensation:

The annual salary for this position is $90,000–110,000.

Eligibility:

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming.

Benefits

Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts

401(k) plan with employer match starting day one

Equity stock options to share in our success

Flexible hours, remote work options, and generous vacation and sick leave

Paid parental leave for mothers, fathers, and adoptive parents

Professional development stipends to support your career growth

Opportunities to participate in community outreach and volunteer programs

Monthly company-sponsored happy hours and gatherings to connect and unwind

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