Customs Trade Specialist
FedEx Logistics, North Tonawanda, NY, United States
Responsibilities
Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service.
Process commodities identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and application of proper duty preference.
Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
Data entry and processing of various import‑related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies).
Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver a high level of service to customers.
Process agency brokerage shipments.
May handle remote filings.
Perform entry reconciliations as needed.
Ensure all government and organizational policies are followed.
Follow up on customs matters and resolve problems.
Perform entry reviews as needed.
Perform other duties as assigned. Paid training provided.
Qualifications
HS Diploma or GED required.
Minimum 12 months of industry experience preferred.
Minimum 6 months of work experience required.
Data entry/keyboard experience required.
CCS and/or Brokers license preferred.
Required: MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner).
Excellent communication skills, verbal and written.
Organizational skills.
Interpersonal skills.
Problem‑solving skills.
Handle high volume of work.
Handle time‑sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Knowledge of customs regulations and harmonized tariff schedules preferred.
Preferred Qualifications
Knowledge of customs regulations and harmonized tariff schedules.
CCS and/or brokers license.
Pay and Working Hours Pay: $17.00 - $25.02 USD hourly. Mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may be necessary.
Additional details: Monday‑Friday 8:00 am‑5:00 pm EST, hybrid work arrangement (some remote work and some in‑office). This is a variable remote role, with some work from home opportunity and some in the office work, dependent on company policy.
Equal Opportunity Employer FedEx Logistics is an Equal Opportunity Employer including Veterans/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages for such an individual at any stage in the hiring process, in accordance with Philadelphia Ordinance No. 160840.
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Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service.
Process commodities identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and application of proper duty preference.
Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
Data entry and processing of various import‑related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies).
Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver a high level of service to customers.
Process agency brokerage shipments.
May handle remote filings.
Perform entry reconciliations as needed.
Ensure all government and organizational policies are followed.
Follow up on customs matters and resolve problems.
Perform entry reviews as needed.
Perform other duties as assigned. Paid training provided.
Qualifications
HS Diploma or GED required.
Minimum 12 months of industry experience preferred.
Minimum 6 months of work experience required.
Data entry/keyboard experience required.
CCS and/or Brokers license preferred.
Required: MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner).
Excellent communication skills, verbal and written.
Organizational skills.
Interpersonal skills.
Problem‑solving skills.
Handle high volume of work.
Handle time‑sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Knowledge of customs regulations and harmonized tariff schedules preferred.
Preferred Qualifications
Knowledge of customs regulations and harmonized tariff schedules.
CCS and/or brokers license.
Pay and Working Hours Pay: $17.00 - $25.02 USD hourly. Mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may be necessary.
Additional details: Monday‑Friday 8:00 am‑5:00 pm EST, hybrid work arrangement (some remote work and some in‑office). This is a variable remote role, with some work from home opportunity and some in the office work, dependent on company policy.
Equal Opportunity Employer FedEx Logistics is an Equal Opportunity Employer including Veterans/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages for such an individual at any stage in the hiring process, in accordance with Philadelphia Ordinance No. 160840.
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