Customer Service Representative - PBMD BH Fleming
DiversityJobs, Hendersonville, NC, United States
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
Responsibilities: *Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed.
Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices. *Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient's visit to the office. *Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services. *Collect and count
cash receipts and daily deposits. Ensures balanced cash drawer daily. *Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.
Other information: Required *High school diploma or equivalent Preferred *Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency
Job Details
Legal Employer: Pardee - HCHC Entity: Pardee UNC Health Care
Organization Unit: Pardee Blue MD BH Fleming Work Type: Full Time
Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: LAMPLEYMB1 Exempt From Overtime: Exempt:
No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Responsibilities: *Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed.
Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices. *Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient's visit to the office. *Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services. *Collect and count
cash receipts and daily deposits. Ensures balanced cash drawer daily. *Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.
Other information: Required *High school diploma or equivalent Preferred *Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency
Job Details
Legal Employer: Pardee - HCHC Entity: Pardee UNC Health Care
Organization Unit: Pardee Blue MD BH Fleming Work Type: Full Time
Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: LAMPLEYMB1 Exempt From Overtime: Exempt:
No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.