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Smart Home Consultant (Job ID 3019909)

ADT Security Services, Los Angeles, CA, United States


What you will do:

Deliver in-home consultations and assessments

Recommend smart home and security solutions based on customer goals

Install and activate security hardware, cameras, IoT devices, and smart home products

Integrate new products with the customer’s existing setup

Troubleshoot and resolve technical questions

Complete customer onboarding and product education

Build long-term customer confidence through proactive support

Identify upsell opportunities that strengthen home protection

What you need to be successful:

High school diploma or equivalent.

Valid driver’s license and clean driving record required; additional licensing may be needed based on location.

Strong customer-focused communication skills.

Technical aptitude with smart device ecosystems and connected technologies.

Ability to understand how multiple products interact within a home network.

Advise customers on the best system design and setup to support their safety goals.

Continuous learner who adapts to new tools and technologies.

Ability to climb, lift 10 plus lbs., and work indoors/outdoors in varied conditions

How ADT invests in you: Hourly Pay:

$15.30

Earning Potential:

With uncapped commissions, job‑completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.

Training Pay:

For your first three weeks, you’ll earn $320 per week as you complete hands‑on training and learn the systems, tools, and technology that set you up for long‑term success.

Benefits:

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Short‑ and long‑term disability, life insurance, and well‑being programs

Paid time off

Culture of professional development and career growth opportunities

Flexible work schedule to accommodate you and your customers’ needs

Why you’ll love working here:

We

boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences.

We

lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy.

We

elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective.

We

unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

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