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Manager, Brand Experience

Kendra Scott, Austin, TX, United States


Manager, Brand Experience (Retail, Windows & Experiential) About Kendra Scott We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.

Position Overview As part of our newly formed Brand Experience team—the dream makers—the Manager, Brand Experience is responsible for turning creative vision into reality. This role is for a designer and executor—someone with strong instincts, technical fluency, and a refined eye—who can take inspiration and direction and translate it into beautiful, tangible experiences across stores, windows, and events.

Responsibilities Design Development & Execution

Support the design and rollout of seasonal window displays across stores, including flagship adaptations

Develop and execute concepts for pop-ups, events, and in-store installations

Design and implement decorative elements and experiential moments within retail environments

Visualization & Technical Skills

Create renderings, layouts, and presentations to communicate design intent

Translate creative direction into detailed, production-ready design packages

Ensure accuracy and consistency from concept through installation

Project Management

Manage timelines, deliverables, and vendor coordination across multiple projects

Partner with cross-functional teams to ensure smooth execution

Support installations and troubleshoot on-site as needed

Creative Contribution

Contribute ideas and inspiration grounded in current trends across fashion, design, and culture

Demonstrate a strong eye for composition, materials, and spatial storytelling

Help interpret elevated creative direction into scalable executions

Key qualities for success

5–8 years of experience in:

Retail visual merchandising / window design

Experiential or event design

Interior design (retail or hospitality preferred)

Technical Skills

Proficiency in Adobe Creative Suite

Strong 3D rendering and spatial visualization skills (SketchUp, Rhino, or similar)

Ability to produce clear, detailed design documentation

Core Competencies

Strong creative instincts with an elevated and aspirational aesthetic

Highly organized and execution-focused

Detail-oriented with strong follow-through

Collaborative and adaptable

Willingness to travel as needed, work outside of standard hours, and carry/lift heavy objects or use ladders during installations as needed.

A builder and executor who can bring creative ideas to life with precision

Someone with strong taste and curiosity, eager to grow within a creative team

A designer who understands how to translate elevated concepts into real-world environments

A reliable and efficient partner in a fast-paced, evolving function

We are an equal opportunity employer and value diversity at our company.

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