Program Director - Community Links
Baltic Street Wellness Solutions, New York, NY, United States
Mission Statement
Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience.
Vision Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems.
Our Core Values
We value a mentoring philosophy delivered from staff with peer lived experiences.
We value the recovery journey of every individual with a mental health diagnosis.
We value the personal and professional experiences of our staff and board members.
We value community action to change societal views to break the stigma of mental health through advocacy within all systems.
We value everyone's desire to have opportunities to obtain their visions of wellness.
We value education and training to enhance an individual's opportunities for growth in one's personal journey to self-discovery.
Position Summary We are seeking a dedicated and dynamic Program Director to lead and oversee our
Peer-Based Supported Education and Employment Program . This program is designed to empower individuals with lived experience of mental health and/or substance use challenges to pursue both their educational and employment goals with the support of trained peer mentors. The Program Director will play a critical role in program development, implementation, supervision, and evaluation to ensure participants receive high-quality, recovery-oriented services that promote educational attainment and sustainable employment.
Key Responsibilities Program Leadership and Management
Design, implement, and manage all aspects of the peer-based supported education and employment program in alignment with organizational mission and values.
Develop and maintain program policies, procedures, and workflows that promote recovery, equity, inclusion, educational success, and employment stability.
Monitor program goals, outcomes, and deliverables; ensure compliance with funding and regulatory requirements.
Supervision and Team Development
Recruit, hire, train, and supervise peer specialists, employment specialists, and other program staff.
Provide ongoing coaching, mentorship, and professional development opportunities for the team.
Foster a positive team culture that values collaboration, mutual support, and continuous learning.
Participant Support and Engagement
Ensure that peer services and employment support are delivered in a trauma-informed, strengths-based, and culturally responsive manner.
Provide oversight for job readiness training, career exploration, job search assistance, and workplace accommodations advocacy.
Address participant concerns and barriers to educational or employment engagement, advocating as necessary with educational institutions, employers, and community partners.
Partnerships and Collaboration
Build and sustain relationships with educational institutions, employers, vocational rehabilitation services, mental health and substance use service providers, and other stakeholders.
Represent the program at community meetings, conferences, and on relevant committees.
Coordinate with Senior Peer to create in‑community events for increased awareness and buy‑in from the community.
Evaluation and Continuous Improvement
Collect, analyze, and report data on program activities and outcomes related to both education and employment. This will occur monthly, quarterly and annually.
Lead quality improvement initiatives to enhance program effectiveness, participant satisfaction, and employment retention.
Provide an ongoing audit of program deliverables to ensure program targets are achieved.
Qualifications Required
Bachelor’s degree in social work, psychology, education, vocational rehabilitation, public health, or a related field.
Minimum of 3‑5 years of experience in program management, preferably in peer support, supported education, supported employment, mental health, or related services.
Lived experience with mental health or substance use recovery and/or significant experience working in peer or employment support services.
Demonstrated ability to supervise and support diverse teams, including peer and employment staff.
Strong skills in program development, administration, and evaluation.
Excellent communication, organizational, and interpersonal skills.
Commitment to recovery-oriented, person-centered, and trauma-informed practices.
Preferred
Certification as a peer specialist, employment specialist, or equivalent.
Experience working in educational settings, employment services, or with academic/vocational accommodations.
Familiarity with local education, employment, mental health, and social service systems.
Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot. If a candidate has a qualifying medical condition or religious exemption that contraindicates a Covid‑19 vaccination, an exemption form should be requested from Human Resources.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
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Vision Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems.
Our Core Values
We value a mentoring philosophy delivered from staff with peer lived experiences.
We value the recovery journey of every individual with a mental health diagnosis.
We value the personal and professional experiences of our staff and board members.
We value community action to change societal views to break the stigma of mental health through advocacy within all systems.
We value everyone's desire to have opportunities to obtain their visions of wellness.
We value education and training to enhance an individual's opportunities for growth in one's personal journey to self-discovery.
Position Summary We are seeking a dedicated and dynamic Program Director to lead and oversee our
Peer-Based Supported Education and Employment Program . This program is designed to empower individuals with lived experience of mental health and/or substance use challenges to pursue both their educational and employment goals with the support of trained peer mentors. The Program Director will play a critical role in program development, implementation, supervision, and evaluation to ensure participants receive high-quality, recovery-oriented services that promote educational attainment and sustainable employment.
Key Responsibilities Program Leadership and Management
Design, implement, and manage all aspects of the peer-based supported education and employment program in alignment with organizational mission and values.
Develop and maintain program policies, procedures, and workflows that promote recovery, equity, inclusion, educational success, and employment stability.
Monitor program goals, outcomes, and deliverables; ensure compliance with funding and regulatory requirements.
Supervision and Team Development
Recruit, hire, train, and supervise peer specialists, employment specialists, and other program staff.
Provide ongoing coaching, mentorship, and professional development opportunities for the team.
Foster a positive team culture that values collaboration, mutual support, and continuous learning.
Participant Support and Engagement
Ensure that peer services and employment support are delivered in a trauma-informed, strengths-based, and culturally responsive manner.
Provide oversight for job readiness training, career exploration, job search assistance, and workplace accommodations advocacy.
Address participant concerns and barriers to educational or employment engagement, advocating as necessary with educational institutions, employers, and community partners.
Partnerships and Collaboration
Build and sustain relationships with educational institutions, employers, vocational rehabilitation services, mental health and substance use service providers, and other stakeholders.
Represent the program at community meetings, conferences, and on relevant committees.
Coordinate with Senior Peer to create in‑community events for increased awareness and buy‑in from the community.
Evaluation and Continuous Improvement
Collect, analyze, and report data on program activities and outcomes related to both education and employment. This will occur monthly, quarterly and annually.
Lead quality improvement initiatives to enhance program effectiveness, participant satisfaction, and employment retention.
Provide an ongoing audit of program deliverables to ensure program targets are achieved.
Qualifications Required
Bachelor’s degree in social work, psychology, education, vocational rehabilitation, public health, or a related field.
Minimum of 3‑5 years of experience in program management, preferably in peer support, supported education, supported employment, mental health, or related services.
Lived experience with mental health or substance use recovery and/or significant experience working in peer or employment support services.
Demonstrated ability to supervise and support diverse teams, including peer and employment staff.
Strong skills in program development, administration, and evaluation.
Excellent communication, organizational, and interpersonal skills.
Commitment to recovery-oriented, person-centered, and trauma-informed practices.
Preferred
Certification as a peer specialist, employment specialist, or equivalent.
Experience working in educational settings, employment services, or with academic/vocational accommodations.
Familiarity with local education, employment, mental health, and social service systems.
Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot. If a candidate has a qualifying medical condition or religious exemption that contraindicates a Covid‑19 vaccination, an exemption form should be requested from Human Resources.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
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