Field Service Representative
Veolia | Water Tech, Richmond, VA, United States
Job Description
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
About This Opportunity Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands‑on technical service and sustainability. This is a field‑based position supporting multiple customer sites across the greater Richmond, VA area. The role requires regular local travel between sites.
What You’ll Do
Technical Service & Installation:
Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
Customer Consultation:
Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
System Optimization & Troubleshooting:
Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions
Documentation & Compliance:
Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
Territory Management:
Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery
Qualifications
Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; a high school diploma or GED is required
2‑5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
Familiarity with water treatment processes and industrial equipment preferred
A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
Key Characteristics
Strong troubleshooting abilities for electrical and mechanical systems
Excellent communication and customer service skills
Self‑motivated with ability to work independently and manage multiple priorities
Safety‑minded approach with ability to work in various industrial environments
Physical ability to lift and carry 30‑50 lbs (frequency varies based on work site) and perform precision work
Computer proficiency and mathematical skills for technical analysis
What Success Looks Like
Consistently deliver high‑quality technical service that exceeds customer expectations
Successfully complete installations, commissioning, and troubleshooting projects on time Build strong customer relationships through technical expertise and professional service
Maintain safety standards and compliance in all industrial environments
Contribute to territory growth through technical excellence and customer satisfaction
Demonstrate continuous learning and adaptation to new technologies
Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll work with cutting‑edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.
Benefits
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement
EEO Statement We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
#J-18808-Ljbffr
About This Opportunity Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands‑on technical service and sustainability. This is a field‑based position supporting multiple customer sites across the greater Richmond, VA area. The role requires regular local travel between sites.
What You’ll Do
Technical Service & Installation:
Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
Customer Consultation:
Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
System Optimization & Troubleshooting:
Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions
Documentation & Compliance:
Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
Territory Management:
Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery
Qualifications
Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; a high school diploma or GED is required
2‑5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
Familiarity with water treatment processes and industrial equipment preferred
A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
Key Characteristics
Strong troubleshooting abilities for electrical and mechanical systems
Excellent communication and customer service skills
Self‑motivated with ability to work independently and manage multiple priorities
Safety‑minded approach with ability to work in various industrial environments
Physical ability to lift and carry 30‑50 lbs (frequency varies based on work site) and perform precision work
Computer proficiency and mathematical skills for technical analysis
What Success Looks Like
Consistently deliver high‑quality technical service that exceeds customer expectations
Successfully complete installations, commissioning, and troubleshooting projects on time Build strong customer relationships through technical expertise and professional service
Maintain safety standards and compliance in all industrial environments
Contribute to territory growth through technical excellence and customer satisfaction
Demonstrate continuous learning and adaptation to new technologies
Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll work with cutting‑edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.
Benefits
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement
EEO Statement We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
#J-18808-Ljbffr