Business Office Director (Senior Independent Living)
Discovery Senior Living, Fort Myers, FL, United States
Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence and culture-driven leadership, we proudly serve residents and families across more than 15,000 units nationwide.
Discover Your Purpose with Us at Discovery Village The Forum – IL! As the Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Position Highlights
Status: Full Time
Schedule: 40 hours per week; no on‑call required
Location: Fully on‑site – Fort Myers, FL
Compensation: $45,000–$50,000
Bonus Eligibility: 10% Annual Performance Bonus
What You’ll Do
Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts.
Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements.
Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed.
Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements.
Partner with residents and families to resolve billing and collection matters professionally and accurately.
Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance.
Guide department leaders on employee relations, policy compliance, and performance management.
Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting.
Conduct exit interviews and prepare regular reports for community leadership.
Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes.
Ensure corporate policies and internal controls are consistently applied.
Perform other duties as assigned to support community operations.
Qualifications
Bachelor’s degree in Accounting or related field with at least one year of accounting experience preferred.
Associate’s degree in Accounting with two to three years of related experience considered.
Experience in business office management, payroll, or human resources strongly required.
Strong organizational and leadership skills with attention to detail and accuracy.
Proficiency in financial systems, human resources information systems, and Microsoft Office applications.
Ability to manage multiple priorities while maintaining confidentiality and compliance.
Excellent communication and interpersonal skills for working with residents, families, and team members.
Benefits You’ll Enjoy For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms where applicable, and additional perks such as an Employee Assistance Program, volunteer time off, and wellness‑related benefits.
Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.
Compliance and Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, including criminal history checks, fingerprint‑based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. In Florida, applicants must complete a Level 2 background screening in accordance with Florida AHCA requirements, including fingerprinting and screening through the AHCA Clearinghouse.
JOB CODE: 1008043
#J-18808-Ljbffr
Discover Your Purpose with Us at Discovery Village The Forum – IL! As the Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Position Highlights
Status: Full Time
Schedule: 40 hours per week; no on‑call required
Location: Fully on‑site – Fort Myers, FL
Compensation: $45,000–$50,000
Bonus Eligibility: 10% Annual Performance Bonus
What You’ll Do
Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts.
Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements.
Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed.
Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements.
Partner with residents and families to resolve billing and collection matters professionally and accurately.
Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance.
Guide department leaders on employee relations, policy compliance, and performance management.
Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting.
Conduct exit interviews and prepare regular reports for community leadership.
Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes.
Ensure corporate policies and internal controls are consistently applied.
Perform other duties as assigned to support community operations.
Qualifications
Bachelor’s degree in Accounting or related field with at least one year of accounting experience preferred.
Associate’s degree in Accounting with two to three years of related experience considered.
Experience in business office management, payroll, or human resources strongly required.
Strong organizational and leadership skills with attention to detail and accuracy.
Proficiency in financial systems, human resources information systems, and Microsoft Office applications.
Ability to manage multiple priorities while maintaining confidentiality and compliance.
Excellent communication and interpersonal skills for working with residents, families, and team members.
Benefits You’ll Enjoy For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms where applicable, and additional perks such as an Employee Assistance Program, volunteer time off, and wellness‑related benefits.
Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.
Compliance and Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, including criminal history checks, fingerprint‑based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. In Florida, applicants must complete a Level 2 background screening in accordance with Florida AHCA requirements, including fingerprinting and screening through the AHCA Clearinghouse.
JOB CODE: 1008043
#J-18808-Ljbffr