Assistant Director for Family Engagement
Miami University, Oxford, OH, United States
Job Title:
Assistant Director for Family Engagement
Department:
Student Life Orientation
Worker Type:
Regular
Pay Type:
Salary
Position Salary Minimum:
$48,000
Position Salary Maximum:
$52,000
Salary will be commensurate with the level of the position, education, and experience.
Scheduled Weekly Hours:
40
Benefit Eligible:
Yes
Screening Date:
2026-03-26
Job Description Summary The Assistant Director for Family Engagement develops and manages initiatives, programs, events, and communication strategies that strengthen relationships between Miami University and families of Miami students. This position ensures that families are informed, supported, and engaged partners in their students’ success. The Assistant Director for Family Engagement reports to the Director of Student Transitions and Family Engagement within the Division of Student Life.
Key Responsibilities
Serve as the initial point of contact for Miami parents and family members through phone, email, and social media communications.
Assist with orientation programs (summer, August, January) for more than 4,000 first-year students, 300 transfer students, and more than 5,000 family members with a specific focus on the family orientation experience.
Seek innovative and creative programming strategies (both active and passive) to engage family members in the Miami community, including during student and family transitions to the college environment.
Foster partnerships with campus entities to support family members.
Support the creation and maintenance of print, electronic, and social media communications including email, newsletters (CampusESP), family calendar, social media, promotional materials, video/webinar series, and printed resources for family members of Miami students.
Coordinate referrals to manage and address questions and concerns from family members.
Teach section(s) of the one-credit University 101 courses for new first-year and/or transfer students to support student transition and engagement.
Additional Duties The Office of Student Transitions and Family Engagement operates with an integrated, collaborative model in which all Assistant Directors are cross-trained and actively support one another’s areas of focus. While each Assistant Director holds primary responsibility for a specific functional need (orientation, transition, family engagement), all contribute to the overall office mission, major office initiatives, and events.
All assistant directors contribute to:
Creating individualized academic advising schedules for new students attending orientation.
Assisting with the planning and execution of summer, August, and January orientation programs including check-in, session facilitation, logistics, and family programming.
Supporting orientation registration, communications, and presentation content.
Participating in orientation planning committees and campus partner meetings.
Providing day-of staffing for office-led events, including all orientation, Welcome Weekend, and Family Weekend programming. During large-scale programming, an evening rotation will be in place.
Assisting with recruitment, selection, training and development of student leaders (e.g. Student Orientation Undergraduate Leaders and First-Year Experience Undergraduate Associates).
Supporting Family Weekend and other family-focused events, including Parents Council meetings and logistics.
Assisting with both student and family inquiries and relationship management, ensuring timely, accurate, and coordinated communication.
Serving on Division of Student Life committees and representing the Office of Student Transitions and Family Engagement at university and divisional events.
Contributing to office assessment and planning conversations and reports.
Supporting the Director and Divisional Leadership with office initiatives.
Other duties as assigned.
Minimum Qualifications
Bachelor’s degree, completed by the position start date.
1 year of full-time professional experience in an education or leadership-related field; experience may be cumulative (e.g. 2 years of half-time graduate assistantship work).
Preferred Qualifications
Master’s degree in student development higher/adult education, student personnel, student affairs or related field, completed by the position start date.
Demonstrated ability to field complaints, concerns, and refer to appropriate resources.
Required Knowledge, Skills, and Abilities
Excellent organizational and project management skills, with the ability to manage multiple priorities, set timelines, and ensure deadlines are met.
Preferred Knowledge, Skills, and Abilities
Ability to build and maintain effective working relationships with a wide range of stakeholders, including family members, students, faculty, staff, and external partners.
Strong written and verbal communication skills, including the ability to write clear and timely messages in response to email messages and other inquiries.
Ability to work in partnership across the university and make appropriate and individualized referrals and connections.
Additional Position Information (if applicable) Required Application Documents:
Please include a resume/CV and a cover letter with your application for this position.
Special Instructions (if applicable):
n/a
Additional Information:
A criminal background check is required. All campuses are smoke- and tobacco-free campuses. This organization participates in E-Verify.
Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.
Labor Law Posters for Applicants Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.
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Assistant Director for Family Engagement
Department:
Student Life Orientation
Worker Type:
Regular
Pay Type:
Salary
Position Salary Minimum:
$48,000
Position Salary Maximum:
$52,000
Salary will be commensurate with the level of the position, education, and experience.
Scheduled Weekly Hours:
40
Benefit Eligible:
Yes
Screening Date:
2026-03-26
Job Description Summary The Assistant Director for Family Engagement develops and manages initiatives, programs, events, and communication strategies that strengthen relationships between Miami University and families of Miami students. This position ensures that families are informed, supported, and engaged partners in their students’ success. The Assistant Director for Family Engagement reports to the Director of Student Transitions and Family Engagement within the Division of Student Life.
Key Responsibilities
Serve as the initial point of contact for Miami parents and family members through phone, email, and social media communications.
Assist with orientation programs (summer, August, January) for more than 4,000 first-year students, 300 transfer students, and more than 5,000 family members with a specific focus on the family orientation experience.
Seek innovative and creative programming strategies (both active and passive) to engage family members in the Miami community, including during student and family transitions to the college environment.
Foster partnerships with campus entities to support family members.
Support the creation and maintenance of print, electronic, and social media communications including email, newsletters (CampusESP), family calendar, social media, promotional materials, video/webinar series, and printed resources for family members of Miami students.
Coordinate referrals to manage and address questions and concerns from family members.
Teach section(s) of the one-credit University 101 courses for new first-year and/or transfer students to support student transition and engagement.
Additional Duties The Office of Student Transitions and Family Engagement operates with an integrated, collaborative model in which all Assistant Directors are cross-trained and actively support one another’s areas of focus. While each Assistant Director holds primary responsibility for a specific functional need (orientation, transition, family engagement), all contribute to the overall office mission, major office initiatives, and events.
All assistant directors contribute to:
Creating individualized academic advising schedules for new students attending orientation.
Assisting with the planning and execution of summer, August, and January orientation programs including check-in, session facilitation, logistics, and family programming.
Supporting orientation registration, communications, and presentation content.
Participating in orientation planning committees and campus partner meetings.
Providing day-of staffing for office-led events, including all orientation, Welcome Weekend, and Family Weekend programming. During large-scale programming, an evening rotation will be in place.
Assisting with recruitment, selection, training and development of student leaders (e.g. Student Orientation Undergraduate Leaders and First-Year Experience Undergraduate Associates).
Supporting Family Weekend and other family-focused events, including Parents Council meetings and logistics.
Assisting with both student and family inquiries and relationship management, ensuring timely, accurate, and coordinated communication.
Serving on Division of Student Life committees and representing the Office of Student Transitions and Family Engagement at university and divisional events.
Contributing to office assessment and planning conversations and reports.
Supporting the Director and Divisional Leadership with office initiatives.
Other duties as assigned.
Minimum Qualifications
Bachelor’s degree, completed by the position start date.
1 year of full-time professional experience in an education or leadership-related field; experience may be cumulative (e.g. 2 years of half-time graduate assistantship work).
Preferred Qualifications
Master’s degree in student development higher/adult education, student personnel, student affairs or related field, completed by the position start date.
Demonstrated ability to field complaints, concerns, and refer to appropriate resources.
Required Knowledge, Skills, and Abilities
Excellent organizational and project management skills, with the ability to manage multiple priorities, set timelines, and ensure deadlines are met.
Preferred Knowledge, Skills, and Abilities
Ability to build and maintain effective working relationships with a wide range of stakeholders, including family members, students, faculty, staff, and external partners.
Strong written and verbal communication skills, including the ability to write clear and timely messages in response to email messages and other inquiries.
Ability to work in partnership across the university and make appropriate and individualized referrals and connections.
Additional Position Information (if applicable) Required Application Documents:
Please include a resume/CV and a cover letter with your application for this position.
Special Instructions (if applicable):
n/a
Additional Information:
A criminal background check is required. All campuses are smoke- and tobacco-free campuses. This organization participates in E-Verify.
Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.
Labor Law Posters for Applicants Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.
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